Datalogue

We have a special episode today. North Highland's Global Technology and Digital Lead Ben Grinnell guest hosts, sitting down to talk with Femi Bamisaiye, Chief Information Officer of HomeServe, to share an in-depth look at the key success factors and failure points related to successful digitization. Based in Walsall, United Kingdom, HomeServe is a home emergency repairs business serving over eight million customers. Its vision is “to be the world’s most trusted provider of home repairs and improvements.”

Ben and Femi’s conversation illuminates the importance of a cross functionally-powered approach to digital transformation.

Dwight and Tyler sit down with Pete Reilly of AnswerRocket to talk about how their search powered analytics tool helped a major global retailer accelerate their pace of finding growth opportunities and stay ahead of business challenges around the world. What cool thing did AnswerRocket's platform do? You're going to want to listen to find out.

Dwight and Tyler sit down with David Sagar to talk about how his team helped a major retailer in the UK build their own analytics capability using Google Data Studio. How did David's team's efforts make their client look like trailblazers within the organization?

Dwight and Tyler continue with Part Two of their three-part series with our London Data & Analytics team. Today, they talk to Nick Voss about how they helped a client with a lot of data learn how to consolidate and use it.

How did our team help one of the UK's biggest rail line companies improve the WiFi for their passengers? How did data vizualization come into play? The duo interviews Guy Kirby and Tony Ayre from our London office to talk about how it was done and the customer experience impact their work achieved. This episode is the first part of a three part series with our London team.

Many organizations are diving into artificial intelligence, whether bots or otherwise. What ethical considerations need to be made? How do you bring a human element into an automated piece of technology? North Highland’s Joni Roylance sits down with Dwight and Tyler to talk more about cognitive ethics and some of the work she’s been part of in that space.

How could a hotel brand ensure that the thousands of images of their properties meet brand standards? Dwight and Tyler sit down with North Highland's Dan Kopp and dive deep into how machine learning was used for one particular brand to accomplish just that. How could it be done?

Dwight and Tyler talk to Brian Clements about an AI project he recently worked on and how artificial intelligence should be designed to enabling human capability instead of replacing humans.

How can analytics assist in delivering food to the less fortunate? Our own Cliff Stephens joins Dwight and Tyler to discuss how he used search powered analytics to help a large metro area food bank make finding information about their organization as easy as typing in a question and getting a response.

How could retailers determine where to expand and which locations they need to invest more resources in? Charlie Morn, a Senior Data Analyst at North Highland, sits down with Dwight and Tyler to share how data analysis makes this possible.