Conquer global customer queries 24×7 using intelligent Virtual Agents built on ServiceNow and Generative AI—self-learning, multilingual, and powered by Datamatics for cost-efficient lead generation and superior customer engagement. https://blog.datamatics.com/converse-24x7-with-global-customers-using-servicenow-and-generative-ai

Uncover how Salesforce turbocharges small businesses—automating sales, service, marketing, and reporting with affordable packages like Essentials, scalable integrations, and mobility, while adding customization via consultants to elevate operations. https://blog.datamatics.com/benefits-of-salesforce-for-your-small-business

Unveil how smartly combining AI and analytics lets businesses mine actionable insights from unstructured data—think documents, audio, images, logs—and turn it into real value with near-real-time decision-making, intuitive dashboards, pattern mining, NLP, and AI-powered automation that democratizes data for all—even non-technical users. https://blog.datamatics.com/unlock-value-through-the-combination-of-analytics-and-artificial-intelligence

n this episode, we explore the top technologies driving modern microservices architecture, from containerization with Docker and orchestration using Kubernetes to efficient messaging with RabbitMQ and Redis, helping businesses build scalable, resilient, and high-performing systems. https://blog.datamatics.com/top-technolgies-to-pick-for-microservices-architecture

In this episode, we explore how AI and ML-powered mobile systems are revolutionizing surveillance and employee management across industries—from real-time facial recognition for attendance and fraud prevention to intelligent monitoring of shoplifting, social distancing, and inventory shortages. These unified mobile solutions not only reduce human bottlenecks and boost productivity but also offer customized dashboards, automated alerts, and insightful reporting—unlocking substantial cost savings and process efficiency across retail, healthcare, government, and beyond.
https://blog.datamatics.com/streamline-surveillance-employee-management-with-ai-based-mobile-solutions

In this episode, we unpack how Robotic Process Automation (RPA) has matured from basic rule-based scripting to a pivotal component of enterprise hyper-automation—now integrated with process discovery, BPMS, and AI/ML technologies. We'll examine why early RPA often faltered due to poor process design, how forward-looking organizations now combine attended and unattended automation for strategic impact, and what true success looks like (hint: only about 8% of firms have more than 50 bots in production). Plus, we share a real-world success story: a US bank that used RPA alongside IDP and AI/ML to digitize and classify 30 million documents in six weeks, slashing Opex by half and achieving 98% auto-classification accuracy—showing that RPA skills are now central to automation maturity.
https://blog.datamatics.com/reality-check-on-the-evolution-of-rpa-as-a-skillset-in-the-automation-continuum

In this episode, we explore how intelligent automation—combining AI/ML, intelligent document processing, RPA, workflow engines, and analytics—redefines the Order-to-Cash (O2C) process by enabling seamless order prioritization, real-time credit evaluation, and unified order-to-cash flows with minimal human intervention. From integrated order management and smart credit scoring to automated billing, reconciliation, and comprehensive reporting, learn how this hyper-automated approach accelerates fulfillment, optimizes cash flow, and delivers end-to-end resilience in today’s complex manufacturing ecosystems.
https://blog.datamatics.com/prioritize-orders-with-intelligent-automation-powered-o2c-automation

In this episode, we uncover the key considerations for effective mobile app testing, from managing device performance and cross-platform compatibility to ensuring smooth interruption handling, optimized battery usage, and seamless permission management. Discover how thorough testing across various conditions ensures a flawless user experience and long-term app success.
https://blog.datamatics.com/mobile-app-testing-things-to-keep-in-mind

In this episode, we explore how AI is transforming governance models in the banking and FinTech sectors to build greater resilience, enhance regulatory compliance, and drive proactive risk mitigation. Learn how intelligent automation and data-backed decision-making are enabling financial institutions to respond swiftly to evolving challenges and build trust across stakeholders.
https://blog.datamatics.com/increase-resilience-in-banking-and-fintechs-with-ai-driven-good-governance

In this podcast, we explore how cloud‑enabled EdTech platforms can leverage online proctoring to extend their reach, scale seamlessly, enhance learner experience through AI‑driven identity verification and real‑time monitoring, and uphold exam integrity all while optimizing costs and driving new revenue opportunities. https://blog.datamatics.com/how-does-proctoring-benefit-the-cloud-enabled-edutech-industry