The Dental Economist Show

David McNeil on AI vs SaaS: Vertical Expertise & Software Survival


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Weave's Chief Revenue Officer, David McNeil, joins The Dental Economist Show to explore how technology is transforming dental practice operations. With over 25 years of SaaS leadership experience, David oversees sales, customer success, and revenue operations for a platform serving more than 30,000 practices. In this conversation, host Mike Huffaker and David dive into the future of AI in healthcare, the art of building high-performing sales teams, successful M&A integration strategies, and how Weave is leveraging AI to solve critical front office challenges—from appointment scheduling to patient communication and revenue optimization.


#dentaleconomist #dentaltechnology #AIinhealthcare


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Chapters:


00:00 Introduction & Hiring the Right Talent01:51 David's Journey from SaaS to Healthcare Technology04:00 The Future of SaaS and AI's Impact09:00 M&A Lessons and Cultural Integration14:00 Hiring Strategy: Domain Expertise vs. Sales Skills18:00 The Predictable Revenue Playbook at Scale23:00 Modern Outbound Sales in a Noisy Market26:00 Weaving Technology into Front Office Operations34:00 Measuring Success and Adoption Challenges


Connect with the team:


👉 Mike Huffaker on LinkedIn: https://linkedin.com/in/huffaker/👉 David McNeil on LinkedIn: https://linkedin.com/in/davidmcneil1👉 Weave Website: https://getweave.com👉 Planet DDS Website: https://planetdds.com


You can also listen to our podcast here:


👉 Apple Podcast: https://apple.co/3SeeOfY👉 Spotify: https://spoti.fi/3tMmaO7👉 Fame Host: https://bit.ly/4aQNQ51


Want to be a guest on The Dental Economist Show?


If you're a growth-focused leader in the dental business world or someone shaping its future through technology, consulting, or innovation---we want to hear from you.

Submit your interest here: https://forms.gle/BjAmyYLsFgNJBf8f8

Whether you're leading a DSO, building the next big dental SaaS tool, or redefining patient experience, this show is where the smartest minds in dental business come to talk strategy!



The Dental Economist Show with Mike Huffaker is handcrafted by our friends over at: fame.so
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