Anne Bibb is a veteran of customer care. She's a VP global head of customer experience for Support Ninja. But before all of the customer experience, she was in customer care, she was driving the experience already from the very base of how people engage and come to know your brand. She's really an expert at it. And she is part of the CX revolution.

Anne Bibb, VP Global Head of Customer Experience for Support Ninja

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DBX is brought to you by Acuerdo, the Digital Orchestration Agency for CX & Digital Transformation.

For more info, our website, YouTube channel, and other ways to connect, visit go.acuerdo.io/dbx

DBX Links

Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.

https://www.linkedin.com/in/carolfineagan/

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Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency

DBX Podcast on Youtube

DBX Clips on Youtube

Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.

https://www.linkedin.com/in/carolfineagan/

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Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency

DBX Podcast on Youtube

DBX Clips on Youtube

Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.

https://www.linkedin.com/in/carolfineagan/

-=-

Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency

DBX Podcast on Youtube

DBX Clips on Youtube

Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.

https://www.linkedin.com/in/carolfineagan/

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Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency

DBX Podcast on Youtube

DBX Clips on Youtube

Today's guest is Dr. Tracy Brower. She's the author of the secrets to happiness at work. She's a contributing writer for Forbes and Fast Company, and also the principal of applied research and consulting for Steelcase, the global leader in the office furniture industry. On this episode, we talked about creating an employee experience that provides happiness at work and fulfillment.

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Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency

DBX 3 - We Agree on CX, Good. How about Frameworks?

Technology alone won't save you or make you better. Adopting frameworks and strategies are key.

Hit that subscribe button and follow along

then upgrade the experience, text "DBX" to 512-790-7226

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Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency

DBX 2 - Digital Adaptability

First there's intention, then there's action, and then there's discernment.

Connect & Share

Hit that subscribe button and follow along

then upgrade the experience, text "DBX" to 512-790-7226

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Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency

Hey 👋

Welcome to DBX, a new podcast designed to take us beyond customer experience, digital experience, and into the business of experience.

Who is this for:

If you are are a digital business experience leader, you're in the right place. Still not sure?

Sales Leaders - change your focus from the product you sell to the outcome you provide

Marketing Leaders - go from making people want things to making things want people

CEOs - go from maximizing profitability to profiting from purpose + experience

What you can expect:

Short, punchy, actionable episodes weekly that speak to the new era of experience in business

What next?

Hit that subscribe button and follow along

then upgrade the experience, text "DBX" to 512-790-7226

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Hosted & Produced by Frank & Kyle

Presented by Acuerdo - The Digital Orchestration Agency