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DD #225 - Patients as Hostages? How to Get Providers and Patients on the Same Side
Dr. Greg Burke, Chief Patient Experience Officer for Geisinger Medical Center, talks about the importance of patient satisfaction and the phenomenon of patients and their families feeling like hostages during stays in the hospital. He explains the ways the healthcare system can cause confusion and frustration for patients, the problems caused by patients and providers having conflict, and some of the ways providers can help patients feel more comfortable.
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www.doctordoctor.org
www.spokestreet.com
www.cathmed.org
Follow us on Facebook:
@DoctorDoctorShow
Submit your question(s):
Text (Holy Cross College text line) – 260-436-9598
E-mail – [email protected]
Subscribe to the Podcast:
iTunes | Spotify | SoundCloud | RSS
View all episodes
By Catholic Doctors
4.9
217217 ratings
Dr. Greg Burke, Chief Patient Experience Officer for Geisinger Medical Center, talks about the importance of patient satisfaction and the phenomenon of patients and their families feeling like hostages during stays in the hospital. He explains the ways the healthcare system can cause confusion and frustration for patients, the problems caused by patients and providers having conflict, and some of the ways providers can help patients feel more comfortable.
------
www.doctordoctor.org
www.spokestreet.com
www.cathmed.org
Follow us on Facebook:
@DoctorDoctorShow
Submit your question(s):
Text (Holy Cross College text line) – 260-436-9598
E-mail – [email protected]
Subscribe to the Podcast:
iTunes | Spotify | SoundCloud | RSS
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