Dealer Process Secrets

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Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1

Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham

In this episode of "Dealer Process Secrets," join Philip Cheatham, Brian Steele, and Sterling Brown as they unveil the top five strategies to transform your sales meetings from routine gatherings into powerhouse productivity sessions. Discover how to engage your team, foster innovation, and drive results that reflect directly on your bottom line. Whether you're leading a small team or managing multiple sales floors, these expert tips will equip you with the tools to conduct dynamic, impactful meetings that your team will look forward to. Tune in to start supercharging your dealership's sales meetings today!


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Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

Support the show

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

Send us a text

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1

Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham

Join Philip Cheatham for a special late-night edition of "Dealer Process Secrets" featuring Lance Teeples, a master of F+I humor and viral memes. In this episode, they explore the impact and creativity of F+I memes in the automotive industry, discussing how this niche form of humor can influence customer perceptions and engagement strategies. Tune in for an entertaining and insightful discussion on integrating humor into finance and insurance practices to enhance the customer experience.


Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

Support the show

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

We had a great time discussing all of Lances memes that have been driving the internet crazy.

Join my newsletter The Automotive Software.

Host: Philip Cheatham
Co~Host: Brian Steele
Co~Host: Sterling Brown

Support the show (https://paypal.me/dealerprocesssecrets?locale.x=en_US)

Send us a text

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1

Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham

Episode 10 of "Dealer Process Secrets" features a special guest, Meme King and F+I expert Lance Teeples. Join hosts Philip Cheatham, Brian Steele, and Sterling Brown as they discuss "3 Ways To Become The Favorite Finance Manager." Lance shares his top strategies for excelling in the finance department, combining humor with his deep industry knowledge. This episode is a must-listen for anyone in the F+I sector looking to enhance their skills, improve customer satisfaction, and become a standout manager in their dealership.


Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

Support the show

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

We had a great time discussing this article I wrote over at The Automotive Software. Listen and hopefully these ideas will change your life like they have ours.

Join my newsletter The Automotive Software.

Host: Philip Cheatham
Co~Host: Brian Steele
Co~Host: Sterling Brown

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-TRANSCRIPT-

Speaker 1: (02:16)
Welcome to episode ten of dealer process secrets podcast. We come at you every Monday and Wednesday at noon central standard time. I'm here with my co-host Sterling and Brian what's happening guy.

Speaker 1: (02:27)
And of course today we have a very special guest. Lance is the meme, master F+I destroyer. I'm actually going to call him an F+I expert and we'll get into that. but what's going on, Lance? Hey, doing good, man. Oh yeah, man. So great to have you thank you for coming on. And we're pretty excited to get into this. So usually we do the show about an article I wrote. I'd just written a perfect article. Unfortunately, I had to send it to you guys unedited because it wasn't out yet. When Sterling kind of hooked me into this, Sterling's a huge fan of yours, just throwing that in there, but

Speaker 3: (03:00)
You can find all my [email protected]. Of course, this article, it was actually called three ways to become the favorite finance manager and I argue a few points in there about really what this entire meme war has kind of been all about and Sterling someone that had sent it to me. And I'd just written this article about a week ago. I wasn't planning on putting it out for  a couple of weeks.  anyway, let's get into it. So I mean, me Brian, and certainly we each prepared a question for Lance and,  we're gonna ask,  some others to give us some questions too.  I think, Sterling is going to lead it off. Certainly. You've got a question.

Speaker 4: (03:34)
Yeah. Hey Lance, good to talk with you in person. Thanks for having me. Yeah, I do thoroughly enjoy your means. I even did one in honor of you giving you some credit on some stuff. So around, towards the end, when we're just having a little bit more fun again, but um, I think what makes the meme so good is that there's truth to them. Uh, anytime you have a really good comedian, it's the fact that he's touching you, he or she is touching on an element of truth. So in kind of analyzing your beams, what's something, or what's the biggest thing, rather that you think the FNI department could do better to not be the butter of, um, these, these great memes you make.

Speaker 3: (

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Send us a text

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1

Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham

In Episode 9 of "Dealer Process Secrets," hosts Philip Cheatham, Brian Steele, and Sterling Brown explore the foundational strategy crucial for achieving any goal. Titled "The 1 Thing You Must Do Before You Get Anything You Want. And How to Do It...", this episode unpacks the pivotal first step that sets the stage for success in any endeavor. Whether you’re looking to boost sales, enhance your career, or accomplish personal milestones, this episode offers practical advice and motivational insights to help you effectively lay the groundwork for your ambitions.


Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

Support the show

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

We had a great time discussing this article I wrote over at The Automotive Software. Listen and hopefully these ideas will change your life like they have ours.

Join my newsletter The Automotive Software.

Host: Philip Cheatham
Co~Host: Brian Steele
Co~Host: Sterling Brown

Support the show (https://paypal.me/dealerprocesssecrets?locale.x=en_US)

Send us a text

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1

Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham

Join us for Episode 8 of "Dealer Process Secrets" where hosts Philip Cheatham, Brian Steele, and Sterling Brown tackle a critical issue: lack of buy-in from salespeople and management. They discuss "3 Reasons You Aren't Getting Any Buy-In from Your Sales People or Management Staff... And What to Do About It." This episode delves into the underlying causes of resistance within teams and offers strategic solutions to foster alignment and commitment. Perfect for managers and leaders seeking to enhance team dynamics and drive organizational success.


Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

Support the show

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598

Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969

Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

We had a great time discussing this article I wrote over at The Automotive Software. Listen and hopefully these ideas will change your life like they have ours.

Join my newsletter The Automotive Software.

Host: Philip Cheatham
Co~Host: Brian Steele
Co~Host: Sterling Brown

-Transcript-

Philip
What's going on? All right. Well, today's topic is the three reasons you aren't getting any buy-in from your salespeople or management staff. Interesting. It's an article I wrote [email protected]. Our free newsletter. That's the automotive software.com and go check that out. You can, of course get there from central baskin.com. Uh, and did you guys read this one this week?

Sterling
Of course. Yeah, it was great. I think I'm supposed to start contributing and writing some of these articles based off what we discussed. So I appreciate you carrying the load until I can start off an out a little more.

Philip
Hell yeah, that's awesome. So, uh, first thing first, uh, just, just jumping into the topic. My first point that I made in there was really that you, uh, you can't create desire. So that's, that's one of the first things that I think that we try to do in people is we try to, we think we can change their levels of desire, and I make an argument and there were really life events can change your desire really quickly, losing a job, uh, things happening, you, um, you know, your desire can go away. You can win the lottery, right? So life events can change your desire, but a human being changing and other's desire, uh, is pretty unlikely. So I make an argument in there to basically, you know, the, the level of desire that a person has is pretty much what you're tasked with after, uh, to, to do your best with right. And go from there because you really can't worry about why someone is motivated or not. Uh, you just gotta kind of do the best of wherever they currently are with their desire levels. So I guess, let you guys weigh in on that first point. First thing that I'm, uh, my first reason, uh, why you aren't getting any buy-in from your sales people or management staff would, which would basically be, you're wasting your time trying to change their, uh, desire levels. When you got to understand that you have to work with whatever desire level they're at to get the most out of that.

Sterling
I think you're a hundred percent right. Um, Brian, you're also ready to go. You go for it.

Brian
No, I was just going to say, like, I, you know, I always said like, you can't manage people, you have to manage agreements, you know, it's, it, I think feels spot on, you know, like you can't, you know, you can't instill something in someone that maybe isn't there. And I always felt like you needed to tune in before you can turn on, like, you kind of had to need to know what was going on with them to pull out what was going to motivate him a lot, like a customer, like you got to do an interview and you're fact-finding to dig out the reasons and that's something that you can leverage, but, uh, yeah, I think is spot on.

Philip
Yeah. And I even talk about it in there. You know, I say sales is a transfer of enthusiasm. Zig Ziglar is one of the most important quotes I've ever heard in my life. I've put it in my book and, uh, you know, you can temporarily put enthusiasm on another. So, um, Tony Robbins,

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