In this episode I sit down with first time guest Dave Bitters, to talk about encountering the hearing impaired as a first responder! Dave walks us through his childhood adjusting from reading lips to sign language in college, to his cochlear implant surgery later in life,to finding his passion teaching law enforcement agencies across the state in how to better prepare the encounters with the deaf community! Dave discusses the do’ s and don’t s when coming in contact with a deaf person, and provides visual aids to make the encounter more comfortable for both parties! If you or your agency would be interested in Dave teaching his class to you or your agency, he can be reached via email [email protected] or by phone 803-250-7839