His voice behind a microphone soothed a million smooth jazz lovers in Chicago. Then, his deep southside roots made him a key personality on the WGN-TV morning news. Dean Richards' thousands of A-list celebrity interviews, and his award-winning WGN radio show only scratch the surface of his adventures in media. In this episode, Lissa & Thom go behind the curtain with one of the most treasured voices in broadcasting. We'll hear about the community he built with listeners and viewers. Plus, Dean shares his vision for connecting with the town he loves since departing WGN. Our Crisis Cast hero this week is Nnenna Okore.