Have you ever felt frustration attempting to unsubscribe from a product or service? Or perhaps confusion when managing data privacy settings? Those experiences were likely intentionally designed to mislead you by so called “dark patterns.”

Our special guest Jennifer Li has researched this topic and discusses different types of deceptive design and their negative impact on the user experience. We also debate the UX Designer’s responsibility to themselves, their employer, and society when business and user goals collide.