This external podcast is an interview of blogger and EDM expert, James Taylor for Officer Outlook. James discusses the role of decision services in SOA and on developing decision services using business rules and predictive analytics. You can download the...

One of the most promising areas in analytics involves using transaction-level data to improve decisions. Transaction analytics are already a key part of fraud solutions like Fair Isaac’s Falcon Fraud Manager. Now the question is, how much value can transaction...

One of the areas many of our financial services clients are exploring is customer-level management. There are a host of benefits to be gained by moving from managing at the account level to managing at the customer level. And one...

InterACT is a global conference, and one of the most exciting aspects is hearing case studies from companies around the world. While the local conditions in these markets differ wildly, there is a lot of common ground as companies seek...

This is the fifth and final in a series of "preview" podcasts for InterACT Lisbon. It features an interview by Ian Turvill, the host of Decisions, with Russ Schreiber, a Vice President in Fair Isaac's Insurance Consulting Practice. Russ describes...

This is the fourth in a series of "preview" podcasts for InterACT Lisbon. It features an interview by Ian Turvill, the host of Decisions, with Raffi Kassarjian, who is Vice President and Leader of Fair Isaac's Business Consulting Group. Raffi...

This is the third in a series of "preview" podcasts for InterACT Lisbon. It features an interview by Ian Turvill, the host of Decisions, with Dr. Robert Hecht-Nielsen, of Fair Isaac's Research and Development Group. Dr. Hecht-Nielsen will be presenting...

This is the second in a series of "preview" podcasts for InterACT Lisbon. It features an interview by Ian Turvill, the host of Decisions, with Rachel Bell, of Fair Isaac's Analytic Science group. Rachel will be presenting on the topic:...

(Shameless Commerce, though certainly very related to the content of the EDM Blog!) This interview with James Taylor is the first of several podcasts that preview the upcoming InterACT Lisbon event: "The Smarter Decisions Conference" Ian Turvill, the host of...

Ian Turvill, the host of Decisions, interviews Donald Light, a Senior Analyst at Celent Communications. Donald focuses his research at Celent on the insurance industry, and particularly on the claims function. In the interview, Donald explains how predictive analytics in...