In this episode of Revenue Uncut, we dive deep into the world of online reputation management with Bruno Saragat, Sales Engineer & Product Specialist at Shiji ReviewPro. We uncover how hotels can effectively leverage guest feedback to enhance the guest experience and drive revenue.

Key Takeaways:

• The Impact of Online Reputation: Understand how online reviews affect bookings and revenue.
• Leveraging Guest Feedback: Learn how to identify improvement areas using guest data.
• Effective Review Responses: Discover best practices for responding to both positive and negative reviews.
• AI and Machine Learning: Explore the role of AI in analyzing guest sentiment.
• Integrating ReviewPro: Learn how to seamlessly integrate ReviewPro with existing hotel systems.

Tune in to learn how to transform guest feedback into actionable insights and elevate your hotel's reputation.

#HotelReputation #GuestExperience #OnlineReviews #RevenueManagement #HospitalityTech #ShijiReviewPro #AIinHospitality #HotelAnalytics #DigitalGuestExperience #HospitalityMarketing

Links

• Bruno Saragat's Linkedin
• ReviewPro
• Responding to Hotel Guest Reviews: How to Do It Right!

Podcast links

• My Linkedin μου
• Newsletter: Revenue UnCut στο Linkedin
•  Youtube  channel