Decoding Multifamily

Decoding Multifamily

By Paul Marks and Suzanne HopsonEducation
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Decoding Multifamily episodes

  • 017 - Jason Kae - Decoding Multifamily

    Unlocking Leadership Secrets in Multifamily: Insights with Jason Kae | Decoding Multifamily Podcast

    Dive into this special episode of Decoding Multifamily as we explore the journey and insights of Jason Kae, Director of Onboarding and Enablement at RealPage.
    Discover his unique path from stage actor to multifamily expert, and gain invaluable leadership tips to enhance your multifamily career.
    Welcome to Decoding Multifamily, powered by the Multifamily Media Network.
    In this episode, Paul Marks and Suzanne Hobson sit down with Jason Kae, Director of Onboarding and Enablement at RealPage, to discuss his multifamily journey, leadership principles, and his book, "Journey to a Rainforest Team Culture."
    With over 25 years of experience, Jason shares his insights on building strong team cultures, the importance of understanding employee engagement versus satisfaction, and his exciting upcoming projects.
    * Introduction to Jason Kae: From stage acting to multifamily
    * Leadership Journey: Key lessons and pivotal moments
    * Understanding Employee Engagement vs. Satisfaction: How to drive true engagement
    * Impactful Leadership: Daily practices for making a positive impact
    * Writing a Book: The process and inspiration behind "Journey to a Rainforest Team Culture"
    * Social Media's Role in Leadership and Culture: Navigating the positives and negatives
    * Future Projects: Upcoming training based on Jason's book
    Key Highlights:
    00:00 - 01:04: Introduction by Paul Marks
    01:04 - 02:28: Jason Kae's background and entry into multifamily
    02:28 - 05:13: From leasing agent to property manager
    05:13 - 08:11: Impactful daily leadership practices
    08:11 - 11:43: Vulnerable leadership and its importance
    11:43 - 13:50: Challenges of virtual and in-person leadership
    13:50 - 18:08: Writing "Journey to a Rainforest Team Culture"
    18:08 - 20:23: Differentiating employee engagement and satisfaction
    20:23 - 23:27: Tips for young leaders
    23:27 - 25:26: Influence of politics and social media on business culture
    25:26 - 31:02: Addressing assumptions and fostering dialogue
    31:02 - 33:54: Positive uses of social media
    33:54 - 37:28: Upcoming projects and how to connect with Jason Kae
    Sponsored by Chadwell Supply, a leading provider of MRO supplies and solutions for the multifamily industry. Visit Chadwell Supply for more information.
    For more episodes and insights, visit MultifamilyMediaNetwork.com.
    If you enjoyed this episode, please like, share, and subscribe to our channel for more invaluable insights and tips on leadership in the multifamily industry.
    Leave a comment below with your thoughts on how to build a strong team culture.
    Visit MultifamilyMediaNetwork.com for more episodes and resources.

    38 min
  • 016 - Decoding Ian Bingham - Decoding Multifamily

    This podcast episode, from the experts at MultiFamilyMediaNetwork.com, covers leadership, technology, and success in the multifamily industry.


    You'll learn insights from Ian Bingham, Senior VP of Business Development at Buckingham.


    In this episode, Paul Marks and Suzanne Hopson sit down with Ian Bingham to discuss the intricacies of the multifamily industry.


    Discover how Ian's military background shaped his leadership style, the importance of financial acumen in property management, and the challenges of adopting new technologies.


    Ian also shares his perspective on the current market trends, the importance of company culture, and the strategic vision driving Buckingham's growth.


    Whether you're an emerging leader or a seasoned professional, this conversation will provide valuable insights to help you thrive in the multifamily sector.


    Visit MultiFamilyMediaNetwork.com for more! Like, Comment & Subscribe






































    #Multifamily #RealEstate #Leadership #PropertyManagement #Development


    multifamily industry, real estate leadership, property management, multifamily technology, Buckingham company, Ian Bingham, property development, multifamily growth, real estate trends, multifamily leadership

    40 min
  • 015 - Decoding Andrew Reichert - Decoding Multifamily

    Welcome to Decoding Multifamily, powered by the Multifamily Media Network!

    The Multifamily Media Network is a dynamic free media platform that inspires the next generation of leaders.
    With 11 weekly podcasts hosted by multifamily experts and industry icons, we bring you the latest insights, trends, and success stories from the multifamily world.
    In this episode, Paul Marks and Suzanne Hopson welcome Andrew Reichert, a private equity real estate leader who has raised over $100 million and acquired over $300 million in real estate.
    Andrew shares his inspiring journey from buying his first duplex with no money to leading a company with over 3,600 units and 100 employees.
    Discover how he navigates challenges, implements the Entrepreneurial Operating System (EOS), and emphasizes a people-first approach.
    Tune in to hear about:
    *Andrew's early challenges and successes in real estate
    *His company’s growth and expansion into various markets
    *The importance of community and mentorship in leadership
    *The innovative Rhino Operating System (ROS) for personal development
    *The story behind the Rhino mascot and its significance in Andrew's life
    Don't miss out on this insightful conversation that can transform your multifamily journey.
    Visit multifamilymedianetwork.com to stay updated on all our podcasts and blogs.
    Like, subscribe, and join our community to stay inspired and informed.
    multifamily real estate, real estate investment, private equity, real estate success stories, Entrepreneurial Operating System, EOS, Rhino Operating System, ROS, real estate mentorship, real estate community, Andrew Reichert, Decoding Multifamily, Multifamily Media Network, Paul Marks, Suzanne Hopson
    #MultifamilyRealEstate #RealEstateInvestment #PrivateEquity #EOS #Leadership #Mentorship #Community #DecodingMultifamily #MultifamilyMediaNetwork #AndrewReichert #RealEstateSuccess #RealEstateJourney #WorkforceHousing

    42 min
  • 014 - Decoding Josh Winch - Decoding Multifamily

    Welcome to Decoding Multifamily, powered by the Multifamily Media Network!

    This episode explores innovative property management with Josh Winch from Focus Property Management.
    Discover how Josh's unique approach and commitment to resident experience are transforming the multifamily industry.
    Josh shares his journey from retail to leading a rapidly growing property management company with a resident-centric approach.
    In this episode, Josh touches on:
    *How Focus Property Management grew from 252 units to over 5,000 in just five years.
    *The innovative strategies and processes that set Focus apart from traditional property management.
    *The importance of specialization and metrics in driving performance and resident satisfaction.
    *Real-life success stories of employee development and the impact of a supportive company culture.
    *The future of property management and how Focus plans to continue disrupting the industry.
    Tune in for an inspiring conversation filled with actionable insights and forward-thinking strategies.
    Don't miss this opportunity to learn from one of the industry's most dynamic leaders!
    For more resources, podcasts, and blogs, visit multifamilymedianetwork.com.
    Don't forget to like, subscribe, and hit the notification bell to stay updated with our latest episodes.
    property management, multifamily industry, Focus Property Management, resident-centric approach, innovative property management, employee development, property management metrics, multifamily growth strategies, Josh Winch, Paul Marks, Suzanne Hobson, Multifamily Media Network
    #PropertyManagement #MultifamilyIndustry #ResidentExperience #InnovativeStrategies #DecodingMultifamily #EmployeeDevelopment #FocusPropertyManagement #JoshWinch #MultifamilyMediaNetwork

    43 min
  • 013 - Decoding Ann-Marie Bomba - Decoding Multifamily

    Today's episode is made possible by TheGuarantors. Chasing down residents who don't pay their rent is taxing enough. Did you know you could offset the risk of renter default? Meet TheGuarantors. They’ll requalify your applicants and insure their rent. If the resident doesn't pay, you still get paid. www.TheGuarantors.com/Multifamily today!

    Welcome to Decoding Multifamily, powered by the Multifamily Media Network!
    Join us as we dive deep with industry veteran Anne-Marie Bomba, CEO of Strategic Properties.
    Discover her insights from over 35 years in multifamily housing, her thoughts on the industry's evolution, and her approach to leadership.
    This episode is a must-watch if you aim to navigate the complexities of multifamily property management.
    With a career spanning over 35 years, Anne-Marie shares her journey from a part-time leasing agent to leading a successful multifamily property management company.
    She discusses the industry's significant changes, the impact of technology and AI, and the importance of building a strong, supportive team.
    Anne-Marie offers valuable advice on navigating economic downturns, maintaining transparency and accountability, and fostering a collaborative company culture.
    Learn how she balances technological advancements with the human touch to create a thriving business environment.
    Don’t miss out on the opportunity to gain insights from a multifamily industry leader!
    Visit multifamilymedianetwork.com for more inspiring content from top multifamily experts.
    Like, subscribe, and hit the notification bell to stay updated on our latest episodes.
    Paul Marks, Suzanne Hopson, Anne-Marie Bomba, Strategic Properties, multifamily housing, property management, multifamily industry trends, leadership in multifamily, technology in real estate, AI in property management, Decoding Multifamily, Multifamily Media Network.
    #MultifamilySuccess #LeadershipInsights #DecodingMultifamily #PropertyManagement #RealEstateTechnology #MultifamilyMedia #IndustryEvolution #TransparencyInLeadership #AccountabilityInBusiness

    40 min
  • 012 Decoding Dana Pate

    Welcome to another exciting episode of Decoding Multifamily! I

    The show where co-hosts Paul Marks and Suzanne Hopson decode the greatness in each on of their guests.
    This week, we are thrilled to have Dana Pate join us to share her incredible journey from leasing agent to business owner.
    Dana's story is filled with insights on navigating the multifamily industry, leveraging creativity, and embracing authenticity in marketing.
    Before diving into our conversation, here is a quick reminder that this podcast is powered by the Multifamily Media Network.
    Visit multifamilymedianetwork.com to explore a variety of multifamily-related podcasts hosted by industry icons.
    The podcasts cover everything from marketing and leasing to operations and company culture.
    Don't miss out on our weekly updates—subscribe to our newsletter!
    In this episode, Dana discusses:
    * Her unique path from leasing agent to entrepreneur
    * The importance of authenticity in marketing
    * Strategies for retaining renters in today’s market
    * The significance of tech stack integration
    * Tips on scaling and structuring a marketing team
    If you like this video please be sure to subscribe to our channel, and hit the notification bell so you never miss an update!
    For more amazing content and to stay updated with the latest in the multifamily industry, visit multifamilymedianetwork.com.
    Multifamily marketing, leasing agent journey, property management, renter retention strategies, marketing tech stack, scaling marketing teams, Dana Pate, Decoding Multifamily podcast, Multifamily Media Network, authentic marketing, multifamily industry insights
    Hashtags:
    #MultifamilyMarketing #PropertyManagement #MarketingStrategies #LeasingAgent #RealEstate #DanaPate #DecodingMultifamily #MultifamilyMediaNetwork #AuthenticMarketing #TechIntegration #ScalingTeams

    43 min
  • 011 Decoding Melanie French

    "Decoding Multifamily: Unveiling Industry Insights with Melanie French | Powered by Multifamily Media Network"

    Welcome to this episode of Decoding Multifamily.
    Paul Marks flew solo today for an exclusive interview with industry veteran Melanie French.
    Melanie’s fascinating four-decade journey in the multifamily industry, from her initial steps to her current role as CEO of RR Living.
    Discover the transformative changes she's witnessed and the timeless strategies that have driven her success.
    In this insightful episode of Decoding Multifamily, Paul Marks dives deep into a conversation with Melanie French, who shares her extensive experience and lessons learned throughout her impressive career in multifamily housing.
    Melanie discusses the industry's evolution, the impact of economic cycles on property management, and the critical role of community building in resident retention.
    This discussion illuminates the pivotal changes that have shaped the multifamily landscape over the years, from technology shifts to operational strategies.
    Don't forget to visit multifamilymedia.com for more engaging content from thought leaders in the multifamily industry.
    Subscribe to our newsletter to stay updated on the latest episodes and industry news!
    Please like, subscribe, and activate notifications to catch every episode of Decoding Multifamily, where we bring the leaders of the multifamily world right to your screen.
    Paul Marks, Melanie French, multifamily housing, property management, multifamily industry evolution, resident retention strategies, community building, economic cycles in real estate, leadership in multifamily, Decoding Multifamily, Multifamily Media Network.
    #MultifamilyIndustry #LeadershipInsights #DecodingMultifamily#MultifamilyIndustry #LeadershipInsights #DecodingMultifamily #PropertyManagement #ResidentRetention #RealEstateEconomics #CommunityBuilding #IndustryEvolution #MultifamilyMedia

    41 min
  • 010 Widewail - Katie Ritter & Jake Hughes - Decoding Multifamily

    Join us for another engaging episode of Decoding Multifamily, which was brought to you by the Multifamily Media Network.


    I'm your host, Paul Marks, and I am joined by my co-host, Suzanne Hobson.


    Today, we're discussing cutting-edge insights into the multifamily industry with our special guests from Widewail.


    Discover the significant impact of resident feedback and learn why the personal touch in property management still reigns supreme in today's digital world.


    Today's guests, Jake Hughes and Katie Ritter from Widewail, discuss their groundbreaking research on resident feedback and its operational implications.


    This episode examines how property managers can use resident reviews to enhance service delivery and improve overall resident satisfaction.


    Don't miss out on this insightful discussion that could transform your approach to property management.


    Remember to visit multifamilymedia.com for more episodes and to subscribe to our newsletter for the latest updates from industry leaders.


    Please like, subscribe, and hit the notification bell to stay updated with our latest discussions and insights into the multifamily industry.














































    Paul Marks, Suzanne Hobson, Jake Hughes, Katie Ritter, Multifamily Media Network, resident experience, property management, resident feedback, multifamily industry, Widewail, operational strategies, resident satisfaction, property management tips.


    #MultifamilyInsights #ResidentExperience #PropertyManagement

    #MultifamilyInsights #ResidentExperience #PropertyManagement #MultifamilyMedia #Widewail #DataDrivenDecisions #IndustryLeaders #MultifamilyTrends #OperationalExcellence #CommunityManagement

    47 min
  • 009 - Decoding Karen Key

    I'm thrilled to bring you a fascinating episode of "Decoding Multifamily," exploring the world of multifamily property management with industry titan Karen Key!

    As the Division President for Asset Living's Southeast Region, Karen brings over two decades of experience discussing innovative strategies for operational excellence and enhanced client investments.
    From her unique entry into the industry to the impact of technology on future operations, this episode is packed with invaluable insights for anyone involved in multifamily real estate.
    If you find this episode insightful, please like, subscribe, and click the bell for more discussions on multifamily industry trends.
    Your support helps us continue to provide valuable content!
    For more great content on multifamily industries, visit our website at multifamilymedianetwork.com and sign up for our weekly newsletter to join over 87,000 industry professionals.
    Karen Key, multifamily property management, real estate, Asset Living, operational strategies, multifamily innovation, property management insights, Decoding Multifamily, multifamily housing, real estate investment
    #MultifamilyPropertyManagement #KarenKey #RealEstate #AssetLiving #OperationalExcellence #PropertyManagement #MultifamilyHousing #RealEstateInvestment #DecodingMultifamily #MultifamilyMediaNetwork

    42 min
  • 008 - Cecilia Cossio - Decoding Multifamily

    Decoding Multifamily: Innovations in PropTech and Leadership Insights with Cecilia Cascio


    Welcome to Decoding Multifamily brought to you by the Multifamily Media Network. Join us in this insightful episode as we discuss the multifamily sector's evolving landscape with Cecilia Cascio, the passionate and visionary president of Marquis Asset Management. Discover the transformative impact of PropTech and smart home technology in the multifamily industry. Gain valuable leadership strategies from such an experienced insider.


    The hosts, Suzanne Hobson and Paul Marks, alongside multifamily leader Cecilia Cascio offer a wealth of experience and wisdom on these topics. Tune in to decode the future of multifamily operations and leadership! For more insightful content on multifamily operations and leadership, visit our website at MultifamilyMediaNetwork.com.


    Remember to LIKE, SUBSCRIBE, and COMMENT below with your thoughts on the future of PropTech and leadership in the multifamily sector.


    For more exciting episodes and multifamily insights, don't forget to subscribe to our channel and check out other great podcasts and blogs at www.MultifamilyMediaNetwork.com!


    Our sponsor for this episode is @widewail8813 Go to www.widewail.com/data to learn more about their "Voice of the Resident" series that begins with Part One on May 9th at 3pm eastern time. Go to www.widewail.com/data

























































    multifamily, PropTech, leadership, smart home technology, multifamily operations, asset management, multifamily industry, apartment management

    #MultifamilyLeadership #PropTech #AssetManagement #SmartHomeTechnology #MultifamilyOperations #ApartmentManagement

    42 min

About Decoding Multifamily

From the publisher's feed

Welcome to DECODING MULTIFAMILY, a video podcast that explores different aspects of multifamily operations and takes a deep dive into the important topics that affect the apartment industry.