By Yvonne Guibert & Rafael Gonzalez
Now in Season 4, we are still breaking down complex issues of workers' compensation into bite-sized nuggets, one conversation at a time. Yvonne Guibert and Rafael Gonzalez approach workers' comp co
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The podcast currently has 113 episodes available.
In this episode, you will hear from Jennifer Wolf, President of the Minnesota Workers' Compensation Insurance Association (MWCIA). She talks about what she studied in college, how she found her way into our wonderful industry, and how she loves our workers' compensation ecosystem.
We also learn what a rating does and how it contributes to the overall workers' comp system. According to the MWCIA website: "The primary function of MWCIA as a Data Service Organization (DSO) is to produce an annual Ratemaking Report, which is the basis for all workers' compensation rates in Minnesota. Insurers then apply their unique expenses and loss experience to these base rates to create their own independent rates."
In addition to her duties at MWCIA, Jennifer is also President of Kids' Chance of America.
As you will learn, Jennifer is one of our brightest gems in the WC industry. Smart, funny, and a lover of our industry, she is the real deal.
Grab your earphones, and let's go chat with Jennifer!
MWCIA - https://www.mwcia.org/
Kids Chance of America - https://www.kidschance.org/
National Academy of Social Insurance - https://www.nasi.org/
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
Come along with us as we catch up with two of the brightest leading women in our industry: Marijo Storment and Jenn Ryon.
We start, as we usually do at the beginning of our episodes, discovering what Marijo and Jenn studied in school. Then, we chat about what it was like to launch ForzaCare.
Next, we take a deep dive to focus on an organization that is near and dear to our hearts: Alliance of Women in Workers' Compensation (AWWC). Yvonne served as a Florida ambassador to the organization for over four years in Tampa, FL. She still loves to support and advocate for the organization. Rafael has been a long-time supporter of AWWC.
We talk about AWWC, the organization's mission, vision and what you can expect if you attend one of their events. We encourage everyone to attend a national event, or a local event if you have an opportunity.
Jenn serves as Vice President and Marijo is the Secretary, both serving in prominent positions on the board for AWWC.
So grab your headphones and get ready for a jam-packed fun exploration of one of the most influential organizations in our industry! They encourage everyone to leave their logos at the door, and come to their events to learn, network, and grow.
For more information about Alliance of Women in Workers' Compensation: https://allianceofwomen.org/
To learn more about ForzaCare: https://thinkforza.com/
NOTE: since the recording of this episode, Jenn Ryon has transitioned to Prime Health Services. You can learn more about the company here: https://www.primehealthservices.com/
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
We have a special treat for you just in time for a long weekend!
Dr. Tyrone Spears, Chief of the Workers' Compensation Division for the City of Los Angeles, is one of the best and brightest in the business. Yvonne and Rafael recently caught up with him for a lively, thought-provoking episode!
If you know Tyrone, you know he is a servant leader who continually does good things for others. Find out what he studied in school, what career path he considered, and how he found himself in the workers' compensation industry, an industry he has come to love.
Conversations with Tyrone are always fascinating. He is the real deal. So, grab your headphones and settle in for a cozy conversation with Tyrone about leadership, mentorship, diversity, equity, inclusion, doing good for others, and being a good human. We also talked about politics, our 2024 bonus topic, since we talked to him the Monday after Joe Biden announced he was dropping out of the presidential race.
Some things we mentioned during the episode include:
Dr. Tyrone Spears - books on Amazon.com
-The Compassionate Leader
-Land The Job
Hazel's Hands - https://www.hazelshands.com/
Tyrone started this charity in his grandmother's name. Hazel's Hands provides resources, services, and leadership to meet the emerging needs of at-risk youth and their families in our communities.
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
Join Yvonne and Rafael as they chat with one of their hometown "sheroes" Brenda Cogdell, Director - Risk and Safety Division, Hillsborough County.
Brenda shares her enthusiasm for her role at Hillsborough County and for the risk and insurance industry where she has dedicated her career to shaping a culture of caring for the employees she serves.
Together we explore her journey from graduating from Tampa's University of South Florida (Go Bulls!) to entering the risk management industry, serving as the risk manager at the City of Manassas, Virginia, then coming back to Hillsborough County where she began.
We talk about the culture Brenda is helping to build at Hillsborough County called "Workplace Possibilities!"
Learn how Brenda's father's career as a longshoreman shaped her and how it sticks with her still today. She believes team members who get hurt or ill at work ought to be reminded they are still part of a team, or a work family.
Brenda Cogdell is the real deal! She happily shares her expertise and encourages young professionals to take advantage of all resources and mentors along their career journey.
Some of the organizations we discuss in the episode include:
Risk and Insurance Management Society (RIMS)
https://www.rims.org/
Public Risk Management Association (PRIMA)
https://primacentral.org/
Thank you for all you do Brenda! We LOVE you!
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
Les Shute is the Chief Innovation Officer at Infinity Nurse Case Management. Join us in this episode as we learn more about Les, including what Les studied in school and what he aspired to do in his career.
After graduating college as a Marketing Major and with a Minor in Computer Science, Les was recruited into the insurance industry and started as a workers' compensation adjuster!
In this episode, we learn that Les grew up with a strong influence in computer programming. He has immersed himself in learning all about artificial intelligence and
Les chats with us about OOM, "orders of magnitude," Generative Pre-trained Transformers (GPT), neuro-symbolic AI, and other "mind-bending" scenarios and applications of artificial intelligence. We also discuss how AI may impact carbon-based life forms over the next 5-10 years.
Get ready for a fascinating conversation about AI, a recurring topic we have discussed several times this year. As we always say, we love all our guests, but this episode is super fun and thought-provoking.
Learn more about Infinity Nurse Case Management here.
Interested in learning more about how artificial intelligence has progressed since the 1940s? Check out this timeline courtesy of Veerloop.io.
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
Here is a bonus episode where your co-hosts Yvonne Guibert and Rafael Gonzalez pause to reflect on Season 4 so far.
Can you belief half the year is already gone?
Neither can we. Join us for a quick recap of what we've done so far on our podcast. We talk about the guests we've had and those who are joining us soon.
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
In this episode, Yvonne and Rafael talk to Nikki Jackson, aka Nerdy Nikki. Why Nerdy Nikki? Because she loves talking about risk management and anything related to Property Casualty Insurance industry and she constantly pushes herself to learn more! She also loves to share her knowledge with others. We are lucky to know her!
We get to know more about Nikki during our chat and we talk about how to attract and retrain new talent AND Artificial Intelligence, one of our favorite topics!
FACT CHECK CORRECTION: Yvonne mentioned Caryn Siebert and what she says about how much we spend on insurance. Note it is an average of 20% of our salary, not 30% as Yvonne said in the episode. Here is a link to Caryn's episode: https://deconstructingcomp.buzzsprout.com/1771455/9574613-caryn-s-adventures-in-insurance-and-workers-comp
Check out Nikki's new website Elevate the Narrative and connect with her on ANY social media platform. She is literally on them all, including TikTok!!
Elevate the Narrative:
https://elevatethenarrative.com/
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
Let’s get to know Jeff Gurtcheff, Chief Claims Officer at Corvel. He joins us from just outside Atlanta, GA in Alpharetta, and he is a former neighbor to Rafael! Wow!
In this episode, Jeff shares his educational background, a little about what it was like to live next door to Ralph, his journey into the insurance and workers’ compensation industry, and how he has grown up through the insurance industry.
We learn how at Corvel they are harnessing the power of artificial intelligence to improve the claims management process and advancing the power of AI to make the job of adjusting claims something people can feel good about…helping people get better and get back to work!
Also, we learn about Corvel University where they are training the next generation of claims adjusters right out of high school. How awesome is that!
This episode is full of good information and we can’t wait for you to listen!
And another 1st:
Jeff is a former professional baseball player!!
Learn more about Corvel University here:
https://www.corvel.com/corvel-university/
https://riskandinsurance.com/tackling-the-adjuster-shortage-how-corvel-university-is-training-the-next-generation-of-claims-talent/
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
Another first for you! We are thrilled to introduce you to Chief David Picone, our first-ever fire chief on our podcast. He is the Fire Department Battalion Chief and Health and Safety Officer with the City of San Diego.
June is PTSD Awareness Month, so we are happy to share our recent interview with Chief Picone.
In this episode, Chief Picone shares his educational background, his desire to be a rock star, his journey as a career firefighter, and how he has grown to be a steward for cultural change with the City of San Diego Fire Department. The success of San Diego's program has attracted attention from fire departments across the nation and even the Tokyo Fire Department, the largest urban fire department in the world, and Chief Picone has been an integral part of the program since 2017.
Chief's call to action is for cities and fire departments everywhere to adopt similar changes that have been made in San Diego so that first responders get the care they need when they need it. Key elements to the City of San Diego's success include:
A few points mentioned during this episode with Chief David Picone:
City of San Diego Fire-Rescue Health and Safety Office
https://www.sandiego.gov/fire/services/health-safety-office
Drexel University's Fire Service Organizational Culture of Safety (FOCUS) program for fire departments. Learn more here:
https://drexel.edu/dornsife/research/centers-programs-projects/FIRST/our-projects/FOCUS/
Institutes of Health is the company offering the "Intensive Outpatient Program (IOP)"
https://institutesofhealth.org/
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
Are you ready to get to know Dionne Lacey-Artis, Chief Business Officer and Customer Centric Leader at Optum Workers' Comp and Auto No-Fault?
Even if you DO know her, we think you will learn some things you DON'T know, when you listen to this podcast episode.
Dionne is based in Atlanta, Georgia.
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Yvonne Guibert and Rafael Gonzalez enjoy deconstructing issues in workers' compensation, however, it seems our podcast platform has taken on a new role...deconstructing our guests, and discovering how they came to be in the workers' compensation industry. That suits us just fine, because getting to know people is essential in business, especially in our industry.
Talking to our guests is always a fascinating journey, and so is this episode with Dionne. She shares many interesting facts about herself, like that she wanted to compete in the Olympics on roller skates, wanted to be a judge, she was a Tomboy, loves riding motorcycles and wanted to be a knee dragger, and so much more!
Listen to this episode and we are sure you will learn some things about Dionne you didn't know before. Plus, we couldn't be happier to hear that Dionne and other leaders at Optum are serious about redefining and building a culture focused on customer experience. That means there is a huge focus on finding and developing good people who want to be part of that culture.
Here are some reference links for some things discussed during our conversation:
What is knee dragging?
https://www.motodeal.com.ph/articles/motorcycle-features/what-dragging-knee-motorcycle
A song and video about Salvador de Bahia, Brazil called "Gente Bonita":
https://youtu.be/jW0-jYz1PxI?si=Q49X0gmQG9vPwEf4
Traveling to Salvador, Brazil:
https://www.livemoretravelmore.com/salvador-brazil/
Optum Workers' Comp and Auto No-Fault:
https://workcompauto.optum.com/
¡Muchas Gracias! Thank you for listening. We would appreciate you sharing our podcast with your friends on social media. Find Yvonne and Rafael on Linked In or follow us on Twitter @deconstructcomp
The podcast currently has 113 episodes available.
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