In this episode of Tim Talks: Behavioral Health, host Timothy A. Zercher sits down with co-founders Naveen Chugh and Deepak Kumar, a tech duo who’ve spent 13+ years solving operational challenges in the behavioral health space - from compliance to automation to client engagement.

They dive into what it really takes to get clinicians to embrace new systems, why change is so hard in this industry, and how to decide which problems are worth solving with tech.

This is a candid conversation about smart customization, user-first design, and how to move fast in a space that resists change.