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In this episode of Future Picks, we sit down with Deepak Puthiyedath, Managing Architect at Branchspace, to explore the future of digital retailing in the airline industry. Deepak shares insights on how airlines are embracing API-first strategies, modernizing legacy systems, and leveraging data-driven solutions to enhance customer experiences.Key topics:— Key trends shaping digital transformation in aviation— Challenges airlines face with legacy systems & retailing platforms— How an API-first approach enables agile, scalable digital solutions— The role of AI, analytics, and modern payment solutions in airline retailing
In this episode of Future Picks, we sit down with Deepak Puthiyedath, Managing Architect at Branchspace, to explore the future of digital retailing in the airline industry. Deepak shares insights on how airlines are embracing API-first strategies, modernizing legacy systems, and leveraging data-driven solutions to enhance customer experiences.Key topics:— Key trends shaping digital transformation in aviation— Challenges airlines face with legacy systems & retailing platforms— How an API-first approach enables agile, scalable digital solutions— The role of AI, analytics, and modern payment solutions in airline retailing