Delegate Like a CEO

Delegate Like a CEO

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Delegate Like a CEO episodes

  • Ep53: How a Business VA Can Support You as an Ambitious but Busy Founder

    The chances are if you’re at the top of your game in your career and always running out of time in the day to get through your workload, you’re probably seriously starting to wonder if the time has come to hire an Executive Virtual Assistant and start delegating, right?


    Especially if you’re a CEO or a Founder who’s built their business from the ground up and barely have time to reply to your emails between meetings, or get anything other than urgent work done.


    There’s a high chance you’re cracking the laptop open again at 8pm after dinner to catch up, so in this episode I’m sharing three brilliant ways our Business VA’s really make a difference to our clients businesses every single day.


    I’ll demonstrate how one of our VAs can help you be more productive and protect your time by organising and managing your calendar, how travel and events are a breeze for a VA and taken off your plate. Plus just how they stay on top of your inbox so you don’t have to.


    So if hiring one of our business admin VAs is becoming something you’re considering because you know it’s going to increase your productivity and free up time to focus where you need it most, and free up upwards of 30 hours a month, then let’s connect.


    If you’d like any of these things implemented in your life then let’s explore what one of our wonderful Lifestyle VAs can do for you, let’s jump on a call to discuss.


    Click here to download our Lifestyle & Business VA Services Guide


    If you'd like to jump on a 20 minute discovery call and find out more in person, click here to answer a couple of short questions and book a call


    Join my weekly email series Delegate Like a CEO, by clicking here


    The weekly email series for folks looking to understand how Virtual Assistant, Lifestyle Assistants and Business Assistants can fit into their business and life and make them more productive, happy and organised.

    Hosted on Acast. See acast.com/privacy for more information.

    7 min
  • Ep52: 3 Ways a Busy Mum & CEO Can Use a Lifestyle VA

    You’re a CEO or Founder and you’re also a Mum who’s trying to juggle it all and you’re debating whether to hire a lifestyle assistant assistant?


    In this episode, Mel discusses the benefits of hiring a lifestyle virtual assistant (VA) for busy CEOs and founders who are also parents.


    She highlights three ways a lifestyle VA can make a difference and shares three brilliant real life examples that emphasise how working with a lifestyle VA can make life at least 50% easier.


    If you’d like any of these things implemented in your life then let’s explore what one of our wonderful Lifestyle VAs can do for you, let’s jump on a call to discuss.


    Click here to download our Lifestyle & Business VA Services Guide


    If you'd like to jump on a 20 minute discovery call and find out more in person, click here to answer a couple of short questions and book a call


    Join my weekly email series Delegate Like a CEO, by clicking here


    The weekly email series for folks looking to understand how Virtual Assistant, Lifestyle Assistants and Business Assistants can fit into their business and life and make them more productive, happy and organised.

    Hosted on Acast. See acast.com/privacy for more information.

    8 min
  • Ep51: What is a Virtual Assistant? Plus How to Figure Out What Kind of VA You Need

    Welcome to Confessions of a CEO - the VA Series, this is a mini series dedicated to all the basics around Virtual Assistants, if you’re thinking of becoming one or hiring one.


    In this short episode I’m going to be talking about what is a Virtual Assistant is and isn’t, plus if you’re a business owner thinking about hiring one, this episode is going to help you to figure out what kind of VA you need


    I’m going to tell you everything you need to know about what Virtual Assistants are and the magic things they can do for you, so you’ve got all the info you need for whenever the time is right for you to outsource to one.



    Chapters

    00:00 What is a Virtual Assistant and why you might need one

    01:52 Understanding the role of a Virtual Assistant

    04:07 Explaining the different types of VA's so you can choose the type you need

    06:22 Benefits of Hiring a Virtual Assistant (SO many!)

    09:07 How to build a strong and beneficial relationship with your VA


    If you'd like to find out how one of our team of experienced Virtual Assistants can help with business or lifestyle support and what our packages and rates look like, Click here to download our Lifestyle & Business VA Services Guide


    If you'd like to jump on a 20 minute discovery call and find out more in person, click here to answer a couple of short questions and book a call


    Join my weekly email series Delegate Like a CEO, by clicking here

    The weekly email series for folks looking to understand how Virtual Assistant, Lifestyle Assistants and Business Assistants can fit into their business and life and make them more productive, happy and organised.


    Hosted on Acast. See acast.com/privacy for more information.

    10 min
  • Ep50: Streamlining Success with Systems, Automations and Adventures with OBM Turned Operations Expert Harriet Evans

    I’m chatting with my former Coaching client and Systems & Operations expert Harriet Evans, nothing’s off limits as we discuss her journey from VA to OBM, to Dubsado & Click Up expert, to how she’s building out her agency.


    If you want to hear how Harriet went from VA to OBM in under 12 weeks, go back and listen to Ep9 here


    We get to talking about how systems should be something we all have in our business, to better serve our clients and how they allow us to take time off.


    I ask her whether automations cancel out the need for a business owner to hire a VA and we discuss whether its the days of the generalist OBM over? Are systems and specialists in?


    We chat about how the OBM role can be a tricky one, mostly because there’s no single definition of what it is or does for clients, it varies from service provider to service provider.


    It’s sometimes a title that a project manager or operations manager adopts. It’s also very much a secondary title when someone calls themselves and OBM, but specialises in Dubsado set ups.


    Harriet shares so openly that the thing she craved and wanted most was OBM retainer clients, and less of the 4-week system set up type clients, and why she’s now shifting away from retainers and fully into only system set ups for clients and we talk about how coaching got her to this point too.


    She dives into the kind of systems we should all have, how she serves her clients and why she adores automations so much.


    She tells us exactly why she made this decision and what it’s all truly about for her at the end of the day, which is a beautiful reminder for us all that there’s a life outside of our business we need to be spending time living.


    Harriet also shares how she’s creating an agency now, and how she’s working to create systems she implement on repeat for clients, and create repeatable methods, so she can begin to step back from the delivery or service more and focus on scaling the agency and spending creating a full life outside of her business.


    LINKS TO HARRIET & HER SERVICES


    Harriet’s Instagram here


    Harriets Dubsado & Click Up Builds Here



    LINKS TO MEL & FREE RESOURCES


    Say hey on Instagram


    Download my free Canva designed Client Welcome Guide template


    Want to Hire one of my expert VAs? Download my VA Service Guide here


    Don’t forget to hit the Follow button, so you never miss a new episode!

    Hosted on Acast. See acast.com/privacy for more information.

    46 min
  • Ep49: How to Plan Your Cash, Clients & Content for Q2 as a Service Provider


    I couldn't not pop this business owner planning gem up on the podcast!


    I'm bringing you the replay of my Q2 Spring Planning Session which I ran live recently where we review and reflect on the first quarter of this year together.

     

    Now that we're entering Q2, in this session we'll set our focus on clients, cash and content planning for the next three months. The best business owners plan with intention and focus, and when they can look back at what works they're able to dial that up and do more of that, so they get more juicy results more quickly.

     

    Also when it comes to Summer, you know exactly what you need to do to take time off, stacking up your revenue without worrying - it starts by planning now.

     

    Plus tips and methods to start pulling in more income in the next few weeks, with simple things you can do right away.

     

    Folks from the last session said:


    “Thanks for the session yesterday, I really enjoyed it. It also gave me the proverbial kick up the jacksy that I needed!”

     

    “I really enjoyed this call, it gave me a fresh perspective with reaching out to previous clients. I know have 15 emails ready to be sent out tomorrow to people that have had discovery calls to highlight my new offer and reignite them in my funnel to see if they are still interested in working together.”


    Get a cuppa and a notepad, carve out some time for your business and get comfy, it's worth it!


    If you'd like the slides as prompts, you can download them here


    If you'd like to watch the replay, you can grab it for free here


    Come find me on Instagram and let me know your takeaways from this session

    Hosted on Acast. See acast.com/privacy for more information.

    32 min
  • Ep48: How to Be a Rockstar VA Who Gets Hired More




    Let’s discuss what makes someone a rockstar virtual assistant (VA) or service provider and what one important mindset and perspective shift when working with clients, had a huge impact on my profit and mental peace.


    We’re also talking beyond Trello, what valuable tech tools and skills you need as a VA to stand out.


    Plus I’m telling you what curiosity has to do with you being picked on repeat by clients who can’t wait to work with you, plus helps you stand out in a sea of other service providers.


    Chapters

    00:00 Introduction

    00:28 Background and Experience

    01:23 Becoming a Rockstar VA

    03:18 Mindset Shift that mkaes a world of difference

    03:48 Beyond Trello: Why having a broader tech skillset matters

    08:20 Curiosity and Asking Questions

    10:31 Standing Out as a Rockstar VA


    Here's a link to the episode I mentioned in the show today: Ep13: How I Scaled from £15 to Six Figure Agency Owner


    FREEBIE ALERT! If you're a service pro, you're gonna wanna grab my free Client Welcome Guide template, designed in Canva, everything you need to not only set healthy boundaries and expectations with your clients from day one, but wow them too you fancy pants!



    Hosted on Acast. See acast.com/privacy for more information.

    13 min
  • Ep47: How to Stay in Alignment With What Actually Matters When Business Feels Hectic

     

    I’m sharing what kind of North Star we should all have and how to stop chasing the wrong metrics so you’re able to succeed faster.

     

    I’m sharing with you a profound conversation I had with a business owner who had a near-death experience. 

     

    Maybe this episode today serves as a timely reminder about what truly matters in life.

     

    The chat truly reminded me of the importance of aligning your values with the work you do and how to live a fulfilling life whilst building a business that creates success too.

     

    I’m also sharing how my own experiences in the music industry however incredible and successful I was, ultimately weren’t worth the sacrifices I made, including what happened after a life-changing surgery I underwent and how it shifted my perspective and led to the businesses I have today.

     

    As always, please subscribe so you don’t miss an episode and I’m always grateful to you for leaving a review if you have a moment, so we can reach even more awesome women.

     

    To celebrate the next launch of the mastermind Courage to Lead, my co-founder Abi and I will be dropping a 3 Part private podcast series for online coaches wanting to build to and beyond 100k this year with more ease.

     

    Sign up here to receive it when it drops in April

     

    We’ll be covering need to know topics such as;

     

    ❤️‍🔥 How to monetise your expertise without adding more 1:1 clients

    ❤️‍🔥 How to create authority building content that converts 

    ❤️‍🔥 Daily 5 minute mindset habits to help you embody your authority and share your unfiltered opinions.

     

    The mastermind is a space for the multi-passionate coach who is ready to build to and beyond her next six figures whilst increasing her peace and profits and creating space to live a fulfilling life too. 

     

    Sign up for the podcast here as you’ll get juicy perks when the mastermind doors open

    Hosted on Acast. See acast.com/privacy for more information.

    15 min
  • Ep46: The Differences Between an Associate VA and a Lead VA

    If you’ve every heard the term ‘Associate VA’ come up in the online business world and you’re not sure what it means, but it makes you think of Megan Markle in Suits, you’re not alone.


    Then you hear the term ‘Lead VA’ and are left wondering what the difference is you’re in the right place, on this episode I’m explaining what they both are, plus the pros and cons of each (spoiler, there aren’t really any cons - just depends what you need your VA business to give you).


    I’m sharing with you:

    • The differences between associate VAs and lead VAs, including income levels and responsibilities.
    • How building a team of associates can help scale a VA business and provide even better support to your clients.
    • How as a Lead VA, spotting and hiring rockstar Associate VAs is crucial for the success of a VA business.
    • The benefits of being an associate VA such as mentorship, learning opportunities, and a lower marketing burden.
    • Why effective communication and collaboration with lead VAs is essential for a successful working relationship.


    Chapters

    00:00 Introduction to Season 2

    01:07 Differences between Associate VA and Lead VA

    04:57 Building a Team of Associates

    06:23 Spotting and Hiring Rockstar VAs (and how to be one)

    08:49 Roles and Income of Lead VAs

    11:42 Roles and Income of Associate VAs

    13:10 Benefits of Being an Associate VA

    15:01 Tips for Being an Associate VA

    18:17 Opportunity to Work with Mel as an Associate VA


    Don't forget to like, subscribe and leave a review, so more people can find these episodes.


    Wanna work with me as an associate VA? Here’s the application form:

    https://form.fillout.com/t/9VK4qrUdRrus


    Need guidance on hiring your first associate VA?

    Or getting more clients as a Lead VA?

    Or just clarity on the changes and actions needed in your business this year to become a happier, more booked out service provider?


    Let’s make a plan together on an Intensive coaching call…


    Book an Intensive here:https://melthebizcoach.thrivecart.com/offer-blueprint-intensive/


    If you're a service provider who wants to on-board clients more smoothly grab my free Client Welcome Guide template with ready to go wording: https://melthebizcoach.myflodesk.com/welcomeguidetemplate 


    Hosted on Acast. See acast.com/privacy for more information.

    20 min
  • Ep45: Life & Business Updates and Real Talk About Going Past the £85k Income Threshold

    Welcome to Season 2 of the podcast and I'm jumping right in with some juicy life, love life and business updates for ya!


    In this episode I'm bringing you into everything including:


    • How my personal updates and life changes have had a positive and negative impact on the way my business operates and how my business adapts to my shifting priorities.
    • I share how and why launching the Courage to Lead mastermind this year with my work wifey Abi has been both successful and deeply fulfilling.
    • Taking you behind the scenes at my recent studio photo shoots in Valencia Spain with Abi my mastermind co-coach and how this little introvert made it work despite it being awkward and challenging.
    • The big topic this month has been how something I’ve experienced aka crossing the 85K threshold for VAT registration in the UK can have significant implications - good and bad for small business owners and my Thread post that got everyone talking.
    • I’m sharing what matters most to me this year and if I’m not judging success by money, what markers am I judging it by?
    • All the things I’m doing to continue to dream bigger and setting intentional goals so I can continue to build sustainable growth and success, whilst managing two businesses and a life that feels fulfilling.


    Come chat with me on Instagram


    Want an Intensive? Booking now for this and next month and I'd love to support my fellow service providers and coaches.


    Click here to explore

    https://www.thelifestyleva.net/intensive-sessions


    Things we can work on together in a 90 Intensive:


    For my ambitious but overwhelmed service pros and coaches:

    • Refine your current offer/ offer eco system - pricing, positioning and ideal client definition to make marketing so much easier
    • Create a content and marketing strategy for your offer that feels EASY and enjoyable to execute no more doom scrolling!


    For my scaling service pros and coaches:

    • Quarterly planning session to map out your year, including launches and offers (perfect for multi passionate big dreamers who have multiple offers, launches, gearing up to launch a podcast etc)
    • Deciding what to outsource, hiring your first team member
    • Shifting from £-per-hour to projects and retainers


    If you’re curious about something else but can’t see it here - just ask, happy to chat over on Instagram: https://www.instagram.com/melthebizcoach/


    FREEBIE ALERT! If you're a service pro, you're gonna wanna grab my free Client Welcome Guide template, designed in Canva, everything you need to not only set healthy boundaries and expectations with your clients from day one, but wow them too you fancy pants!

    Hosted on Acast. See acast.com/privacy for more information.

    27 min
  • Ep44: Hot Take: Selling with Email for Service Pros with Depression with Kirsten Roldan

    I had to pull out this brilliant clip on how you can continue to sell with depression, introversion or just with a lack of time on your side as a service provider with email and still make money.


    My Hot Take this week comes from my incredible guest Kirsten Roldan, the queen of email marketing herself and my current mentor.


    Listen to the full episode here: https://pod.link/1676438757/episode/cdff252c1652a97489aa9d5357d0bfb8


    To find out more about Kirsten’s program Million Dollar Email and sign up click here* https://roldancomarketing.thrivecart.com/million-dollar-email-program/?affiliate=melmaw


    *This is an affiliate link for a program I’m very much still in and will shout loud and proud about because it’s just so damn good!


    Wanna see my emails in action? Course you do, you can sign up for my email series Confessions of a CEO here: https://melthebizcoach.myflodesk.com/email-series


    Sign up to read the juice behind the laptop and life of a VA turned agency owner, business coach and introvert - a fluff free weekly read for anyone wanting to become a better, happier and more booked service provider.

    Hosted on Acast. See acast.com/privacy for more information.

    7 min

About Delegate Like a CEO

From the publisher's feed

Welcome to Delegate Like a CEO with me Mel Maw, a career-long Executive Assistant turned Virtual Agency Owner.


Over the last 6 years our small but incredible team of Virtual Executive…