For years, as long as the lights stayed on green and the tech was working, IT employees had done their job while tucked away in a nondistrcipt cubicle.  
Fast forward to today and the hybrid work life as well as the growing need for user employee experience has revolutionized how IT is run.  
However, this creates a block: How do employers continue to cater to their customers while making sure their employees have the workspace and tools they need to thrive?  
In today’s episode, we chat with Adam Harding, Chief Technologist at Softcat, about personalization of the employee and user in the IT industry. 
We discuss:
 How standardization helps the few not the masses 
 The consumerization of digital transformation
 Why the employee experience and user experience is the future of IT 


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