UC Today

Delivering Great CX with a Simplified CCaaS Strategy


Listen Later

UC Today's David Dungay hosts Anand Viswanathan, AVP & Global Head - CCaaS, Tata Communications.

In this session, we discuss the following:

  • The big customer challenges for businesses trying to implement a CCaaS strategy
  • Is CCaaS the answer to great CX?
  • Why should customers want a simplified experience when it comes to CCaaS?
...more
View all episodesView all episodes
Download on the App Store

UC TodayBy UC Today

  • 5
  • 5
  • 5
  • 5
  • 5

5

1 ratings