UC Today's David Dungay hosts Anand Viswanathan, AVP & Global Head - CCaaS, Tata Communications.In this session, we discuss the following:<ul><li>The big customer challenges for businesses trying to implement a CCaaS strategy</li><li>Is CCaaS the answer to great CX?</li><li>Why should customers want a simplified experience when it comes to CCaaS?</li></ul>

UC Today's David Dungay hosts Anand Viswanathan, AVP & Global Head - CCaaS, Tata Communications. In this session, we discuss the following:The big customer challenges for businesses trying to implement a CCaaS strategyIs CCaaS the answer to great CX?Why should customers want a simplified experience when it comes to CCaaS?

UC Today's David Dungay hosts Anand Viswanathan, AVP &amp; Global Head - CCaaS, Tata Communications.In this session, we discuss the following:<ul><li>The big customer challenges for businesses trying to implement a CCaaS strategy</li><li>Is CCaaS the answer to great CX?</li><li>Why should customers want a simplified experience when it comes to CCaaS?</li></ul>

Delivering Great CX with a Simplified CCaaS Strategy

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