Are you taking in a lot of new patients, but losing just as many? Kiera worked with some New Jersey offices recently on defining their avatars (or ideal patients)....Continue Reading...

The best dental duo out there is back! Mark and Kiera have a ton of great tidbits to share during this episode, including Kiera's recent experience at a Tony Robbins event......Continue Reading...

We did it! We made it to 100! Thanks to everyone who's ever listened to this podcast, for showing us that you're here and you're listening and you're part of our A-Team...Continue Reading...

Today's tactical practical is going to help tackle the billing beast that so often looms over your shoulder. That's right, Kiera's talking collections and getting credit cards on file!...Continue Reading...

The two catch up over common struggles they've seen in the offices they work with, the patterns and themes they've helped solve over and over again. Your dental practice's problems often lie within culture, operational systemization, or overhead/cashflow control....Continue Reading...

Okay, you've listened to episode 69, Time Suck? Let's Talk Personal Assistants, and you now know you want/need a personal assistant. But what do you actually have them do now that they're there!?...Continue Reading...

Everybody has them — those 30 minutes or 60 minutes here and there where things are sloooooow. What is your dental practice supposed to do during September...Continue Reading...

Getting promoted to a leadership role isn't all rainbows and sunshine. There's a lot of hard work that goes into the transition, and in this episode, Kiera talks with Amy Ells...Continue Reading...

Ashley Dorn, the wonderful traveling consultant from episode 88, Number One Cure for Dental Burnout, is back! This time, she's here with a list of five easy-to-implement ways...Continue Reading...

Kiera breaks down the ugly stepsister of hiring in this episode: firing. Ugh. Everyone hates doing it. But believe it or not, sometimes it's not the employee's...Continue Reading...