Welcome back to the Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich, where we dive deep into the dynamic world of dental practice management.

In this installment, we explore the impact of coaching, the pitfalls in dental practice ownership, and the invaluable benefits that come with strategic guidance. I'll unravel the secrets behind effective goal-setting, the power of accountability, and the art of infusing joy into your professional life. Get ready to discover two common mistakes most dentists make and gain actionable strategies to course correct. Plus, I will be unveiling my latest program, a group coaching The Dental Boss Lady Live Mastermind! 🦷✨

All this and much more, up next.

00:53 The power of coaching and unveiling my new program

01:39 A common challenge in dental practice ownership: Implementing and sustaining changes

02:32 The top benefit of having a coach: Accountability

03:39 Another common mistake dentists make

04:33 Crafting effective goals for success

08:02 The second benefit of having a coach: Gaining direction

12:17 The third benefit: Driving results and the four big pillars

15:20 Building confidence in yourself and having fun in your practice

18:16 Time management

21:05 Showing up: Two quick tips and reflecting on your future self

22:45 Identifying your zone of genius and learning to delegate

28:59 Spotlight on my mastermind program

29:54 Unveiling the source of 85% of your financial success

And we are back! Welcome to the Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich, where we dive deep into the dynamic world of dental practice management. I'm thrilled to share with you an episode packed with insights and inspiration to elevate your professional journey.

In today's installment, we embark on a journey of personal growth and strategic development. From the power of embracing change to crafting a compelling vision for your practice, we'll explore the nuances that can transform the familiar mediocrity into an arena of unfamiliar excellence.

Join me as we navigate through the challenges, celebrate the victories, and uncover the keys to not just surviving but thriving in the ever-evolving landscape of dental care. All this and much more, up next.

Show Notes

(00:55) Some personal updates

(02:57) Recommended books and courses

(04:38) New Mastermind for 2024

(05:42) Overcoming resistance to change: The familiar mediocrity vs the unfamiliar excellence

(08:43) Needing an outside push of accountability

(10:37) Committing to moving forward and being intentional: Vision and mission statement

(16:24) Losing connection to your vision

(23:48) Putting yourself out there with your vision

(27:20) Why refocusing can give you freedom

(32:43) Creating a new direction for my practice

(33:40) The different ways of approaching working as a dentist

(36:29) How I stay motivated

(38:16) Making more money

Welcome to Episode 66 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about delegation inside your dental practice. We'll discuss the benefits of learning to delegate and how to start. Plus, I'll share four tips on how to make it easier if you've been struggling with delegating inside your practice. All this and much more, up next.

Bullet points

(01:05) Feedback from the Dental BossLady Leadership Academy

(05:50) Why delegation is so important

(11:59) How to make delegation easier

(12:10) First: Being crystal clear

17:24 se minitraba

(19:07) Second: Inspect what you expect

(22:29) Third: Change your thinking

(24:23) Fourth: Accountability vs Responsibility

(29:40) How to start

(32:58) The benefits of having a virtual assistant

Welcome to Episode 65 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being intentional and the four big areas that every practice owner needs to focus on. We will discuss the importance of setting a clear direction for your practice and truly being intentional about your team. We will also talk about why you should establish clear systems and daily production goals for your practice. All this and much more, up next.

(01:08) My experience speaking at the biggest dental conference in Canada

(04:00) A book recommendation: Atlas Of The Heart

(06:38) Being intentional in practice: Your intention creates your reality

(08:00) First: Set a clear direction for your practice

(09:30) The victim mentality and limiting beliefs

(13:34) Believe it's possible and become the person you need to be

(17:12) Second: Be intentional about your team

(20:30) Be clear about your expectations

(21:58) What do you want your team to bring to the table?

(26:48) Third: Be intentional about your systems

(29:51) Don't micromanage

(33:16) Fourth: Be intentional about your daily production goals

(39:50) Recap

Welcome to Episode 64 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about personal time management. We will discuss why it's important to first have a clear vision and mission, and the best ways to improve your time management skills. We will be sharing how to properly time block, why and how to do a brain dump, plus four extra tips for when you are super busy. All this and much more, up next.

Bullet points

(00:34) My Invisalign lecture at The Pacific Dental Conference

(01:25) Get one free month of the Leadership Academy

(01:56) New Masterclass: Tuesdays with Terry

(02:34) New Mastermind Program: Dental Boss Lady Virtual Live Mastermind

(05:56) Personal time management

(07:45) Making sure you set up clear expectations for your team

(12:04) First: Pull out a yearly calendar

(13:39) Time blocking: Production, planning, personal and learning time

(15:47) The importance of self care

(18:00) Production vs planning

(23:01) Add in planning days

(25:58) Second: Do a brain dump and drop each item into one of the four categories

(33:10) Taking one extra day off a week

(36:28) Third: Two tips for super busy people

(41:05) Fourth: Two productivity tools

Welcome to Episode 63 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to address poor work performance and the steps we follow in our practice. We will start by defining what counts as poor work performance and whether or not you should address it. We will also discuss how to deal with toxic individuals and personality conflicts. All this and much more, up next.

Welcome to Episode 62 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with the current difficulties of managing a dental practice. We will discuss how to minimize downtime inside your practice and focus on what is truly important. We will also touch on how to deal with the pressure of practice and what you can do if you feel that it's not really for you. All this and much more, up next.

Bullet points

(02:55) New Masterclass: Tuesdays with Terry

(04:41) Dealing with downtime

(05:50) You have the power to make changes

(19:58) "I don't have time" and focusing on what is truly important

(22:19) Changing the story you've telling your self

(25:17) Dealing with the pressure of practice: Is it for you?

(31:35) Getting through the bad stuff

Welcome to Episode 61 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing how to talk so patients will listen. We will talk about how to approach an appointment and the importance of asking questions. We will also discuss how to create awareness for your patients and why they must motivate themselves. All this and much more, up next.

Bullet points

(01:50) Dental BossLady's new website

(02:30) Doing an engagement survey

(07:30) A brand new course: How To Talk So Patients Will Listen

(08:30) Understanding the difference between customer service and customer experience

(09:48) Why patients must motivate themselves

(14:34) How to approach the appointment

(15:37) Don't make assumptions, ask questions instead

(17:37) Don't go into your examinations completely blind

(18:39) Creating awareness for your patients: Be a neutral reporter of findings

(29:06) Talk your think

(33:33) Be on purpose, do everything with intention

(35:03) Give the patient room to think

(42:22) Listen to your patient

Welcome to Episode 60 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about morning huddles. We will discuss the importance of having an effective morning huddle and how we actually do them at our practice. I will share when and how to start the morning huddle, as well as the specific rules we follow at our dental practice around the huddle. All this and much more, up next.

Bullet points

(01:01) The importance of having a morning huddle

(02:03) Why our production dropped and what we did about it

(04:16) How to have an effective morning huddle

(06:13) Have an agenda every day

(07:17) Focus on what is really important

(08:14) When and how to start the morning huddle

(11:11) Starting your day with gratitude

(13:04) Celebrating the wins from yesterday

(16:04) Looking at one of our KPI

(16:30) Looking at our daily goal and what's scheduled: Identifying opportunities

(23:13) Being proactive: Looking at the next days

(25:48) Being proactive: Who are we going to make a raving fan today?

(26:34) Talking about our vision and maintaining momentum

(30:23) The specific rules around the huddle

Welcome to Episode 59 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to implement new systems inside your practice. We will discuss the importance of the 80-20 rule and what's one of the biggest barriers to successful implementation. Lastly, I will be sharing the five steps you should consider before implementing a new system. All this and much more, up next.

Bullet points

(02:07) How to implement new systems inside your practice

(06:20) The five step guide

(06:50) First: Have a strong understanding of why you are implementing a new system. What problem is this system going to solve?

(11:55) Second: Identify your allies. Who does this impact?

(13:48) Third: Understand and be clear on why implementing this new system connects to your vision and mission

(18:14) Talk to your team about it: Be clear and set expectations

(22:59 ) Fourth: Design your system

(23:05) Fifth: Think like your team

(26:58) One of the biggest barriers to successful implementation

(29:39) Look at the big picture: What do I actually need to work on?

(32:09) What is the number one problem I need to fix?