In this episode of RiskBites, Dr Colm Harney and Dr Annalene Weston discuss recording consultations and why patients may feel recording consultations can be beneficial.
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This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

Consent is one of the most important conversations that any clinician has with a patient. Regretfully, many practitioners will bypass the conversation, assuming knowledge. Sometimes they substitute the conversation with written documentation, but what if the patient is not a strong reader and is too embarrassed to tell you? This episode of CaseMatters explores consent in this context.

Issues can arise in any treatment, in the pre-treatment conversation or during the post treatment management of care. In this episode of CaseMatters, the Dental Protection team explore a real-life case, where despite the dental practitioner believing the patient understood the risks of treatment and had given consent to proceed, an adverse outcome led the patient to claim "I knew it could happen; I just didn’t think it could happen to me."

Dr Annalene Weston and Dr Ralph Neller discuss what action to take if you receive a complaint from AHPRA - and what happens if you don’t.
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This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

Building rapport establishes trust between you and your patient. But what happens if a patient leaves your surgery feeling confused, upset or even ridiculed? The Dental Protection team bring to life a real case, to consider why following a thorough consultation may leave your patient claiming, “You have made things worse”

Dealing with a complaint can undoubtedly be a difficult and stressful time for a practitioner and the wider team. In this episode of RiskBites Ms Kristen Trafford–Wiezel, Case Manager at Dental Protection and Dr Annalene Weston discuss the value of good communication and its role in helping resolve matters relating to patient satisfaction.

Read our 'Communication counts' article for more on this topic.
https://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/communication-counts-but-why-does-it-matter
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This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

A six year old requires stainless steel crowns. But why does her father believe his daughter now looks “ugly”? The Dental Protection team explore why a communication breakdown leads to this unexpected outcome.

In this episode of RiskBites Dr Mike Rutherford and Dr Annalene Weston discuss how to identify and manage patients with Body Dysmorphic Syndrome.

Read our 'Body dysmorphic disorder' article for more on this topic.
https://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/body-dysmorphic-disorder-spotting-the-warning-signs
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This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.

“What if I could share with you the worst day of my professional life?” In this episode of CaseMatters, the Dental Protection team bring to life all sides of a real case, to explore the factors leading to why a patient might sue you for ‘making them look like a horse’.

Around 50% of cases opened by Dental Protection for recent graduates are for issues relating to endodontics and oral surgery, including simple extractions.

In this episode of RiskBites Dr Kiran Keshwara and Dr Annalene Weston discuss the importance of developing good habits early on in your career, why record keeping and communication is so important - and tips on looking for a job!

Read our 'Top tips for practitioners' article for more on this topic.
https://www.dentalprotection.org/australia/publications-resources/dentolegal-articles/articles/what-i-wish-i-knew-top-tips-for-younger-practitioners
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This episode is part of our podcast series, RiskBites, which provides short, bite-sized guidance around some of the key issues impacting the dental profession right now.