When a dentist is feeling powerful and in control they can serve their patients better. You can’t continue to run and grow your practice by running yourself into the ground, you will eventually burn out and so will your practice and your team will follow. You need to find a way to create upward [...]

It’s important to build relationships with your patients, become their friend, make it about more than the dentistry side, get personal. Use the information that has been previously gathered, to confidently greet your patients. The hygienist should be the first point of contact that the patient trusts, and build the relationships from there. The [...]