By Bryan McLelland, DDS, FRCDC
5
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The podcast currently has 210 episodes available.
Want to make your dental practice more profitable? Maybe even enough to retire early?
On this episode of Dentist Brian Candy, I share the mind-blowing financial implications of using JetVC.ai to do virtual consults.
I explain how much I money I save on room turnover and how much staff and doctor time I save with Jet Virtual Consults.
Listen in to understand how the app can help you earn an additional $1M per year and learn how investing that extra money might translate to $13.5M in the bank for early retirement!
Key TakeawaysHow it costs at least $75 to turnover each room for a new patient
How I save approximately $92K per year on room turnover with virtual consults
The 8 hours of staff time I save with virtual consults
How the staff time I save with JetVC translates to $28K per year
An example of how much more I might collect per day with my extra hour of doctor time
How my daily extra hour of doctor time translates to $880K more in annual collections
How the JetVC app provides an additional $1M per year for my practice
What it looks like to put your extra $1M in a conservative investment
How a doctor could retire early with $13.5M in the bank with JetVC
Connect with Dr. Bryan McLellandDentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
ResourcesJetVC.ai
Due to the amount of time and effort I save doing virtual consults versus in-person consults, I would literally do virtual consults for nothing—and still be way farther ahead financially.
But you can bill and collect just as much for virtual consults as you do for in-person consults.
How does that work?
On this episode of Dentist Brian Candy, we continue our series on JetVC.ai, discussing billing and the financial implications of doing virtual consults.
I share where to find the billing codes for virtual consults and explain why you CAN charge for the virtual consult but CAN’T charge for digital onboarding.
Listen in for insight on when to bill a patient for their virtual consult and learn how the JetVC app can increase your revenue by facilitating virtual consults.
Key TakeawaysWhere to find the billing codes for virtual consults
How you can bill and collect just as much for virtual consults as in-person consults
The time and effort I save doing virtual consults in my practice
How I could do virtual consults for free and still come out ahead financially
Why you can bill for virtual consults but can’t bill for digital onboarding
When to bill a patient for their virtual consultation
Connect with Dr. Bryan McLellandDentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
ResourcesJetVC.ai
So, you’ve sold a patient on doing a virtual consult.
What does the process look like? How does it differ from an in-person consult?
On this episode of Dentist Brian Candy, I walk you through the process of doing a virtual consult, explaining how we collect the data we need through the JetVC app onboarding process.
I share an example of a virtual consult for wisdom teeth extractions, describing what to do if the patient needs a radiograph and why I use a Sharpie to fill out paperwork for virtual consults.
Listen in for insight on avoiding choppy video during virtual consults and learn how JetVC automates emailing important information to patients immediately following their virtual consult.
Key TakeawaysHow we collect data for a consult through the app onboarding process
The similarities and differences between an in-person and virtual consult
What to do if a virtual consult patient needs a radiograph
Example of how I do a virtual consult for wisdom teeth extractions
Why I use a Sharpie to fill out paperwork during a virtual consult
The device we use to initiate a virtual consult with patient
How to avoid choppy video during virtual consults
How JetVC sends an automated email to patients with pre-/post-op instructions
How we use JetVC to send patients required state narcotics information
Connect with Dr. Bryan McLellandDentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
ResourcesJetVC.ai
Internet Speed Test
Washington State Narcotics Info
How do you sell a virtual consult to a reluctant patient? Maybe someone who’s technologically challenged?
In my practice, when a patient calls to make an appointment, we walk them through the advantages of using the JetVC app, encouraging even the most resistant patients to say YES to a virtual consult.
So, what does our call center script look like? And how do we communicate with patients once we’ve sold them on JetVC?
On this episode of Dentist Brian Candy, we continue our discussion of JetVC.ai, looking at the texting, geolocation and virtual consult features of the app.
I explain how we communicate with patients via SMS as well as the JetVC app, using AI to avoid texting sensitive, healthcare specific patient information.
We cover how the app uses geolocation for patient check-in and why we still ask patients to schedule an appointment over the phone.
Listen in for insight on the case types that aren’t amenable to a virtual consult and learn how to explain the benefits of JetVC to reluctant patients.
Key TakeawaysHow we communicate with patients via text message and the JetVC app
How JetVC uses AI to avoid texting sensitive patient information
Why we communicate healthcare specific information to through the app
How the app uses geolocation for patient check-in
Why we still ask patients to make an appointment over the phone
The only 2 reasons we would not conduct a virtual consult for a patient
Our script for explaining the benefits of a virtual consult to reluctant patients
How we approach virtual consults for the technologically challenged
Which case types are amenable to virtual consults (and which ones are not)
Connect with Dr. Bryan McLellandDentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
ResourcesJetVC.ai
One of the best ways to market your dental practice is to collect positive online reviews.
But how do you develop a system for asking patients to leave Google or Facebook reviews? And how do you ensure that their comments will be favorable?
On this episode of Dentist Brian Candy, I’m discussing another important feature of Jet Virtual Consults, reputation management.
I explain how JetVC automates the process of requesting online reviews, describing how the app encourages patients to leave 5-star reviews but notifies you first if they had a negative experience.
Listen in for insight on turning a negative review into a positive one and learn how JetVC can help your dental practice build a stellar online reputation.
Key Takeaways
Why it’s crucial to collect 5-star online reviews for your dental practice
How JetVC automates the process of requesting reviews
How JetVC’s helps you manage the online reputation of your dental practice
Why JetVC requests reviews immediately after an initial consult and 14 days post-surgery
How JetVC sends patients with 4- and 5-star experiences to Google or Facebook to leave a review
Why JetVC notifies you first if a patient rates their visit at 3 stars or less
How I follow up negative reviews with a phone call to solve the patient’s problem
How to turn a negative review into a positive one before it’s posted online
Connect with Dr. Bryan McLelland
Dentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
Resources
JetVC.ai
Imagine being able to coach your patients one-on-one through recovery after oral surgery.
No doubt your patients would be much more likely to comply with post-op instructions. You’d have fewer calls to your office and fewer incidents of dry sockets or infections.
On this episode of Dentist Brian Candy, my explanation of Jet Virtual Consults continues with an overview of the app’s virtual coach.
I discuss the videos and PDFs of post-op instructions JetVC emails to patients and describe how the virtual coach helps them irrigate extraction sites correctly.
Listen in for insight on using JetVC to collect positive online reviews and learn how to try out the virtual coach and see what patients experience for yourself!
Key Takeaways
How JetVC coaches patients through recovery after oral surgery
How to initiate the virtual coach for patients after surgery
How the virtual coach reduces dry sockets and infections in my practice
The videos and PDFs of post-op instructions the virtual coach emails to patients
What makes JetVC’s video on how to irrigate extraction sites a game changer
How the virtual coach facilitates my open-door policy for post-op visits
What’s included in my post-op to-go bag for dental extraction patients
How to try the virtual coach and see what patients experience for yourself
When patients receive pre-operative and NPO instructions
How the virtual coach helps you collect positive online reviews
Connect with Dr. Bryan McLelland
Dentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
Resources
JetVC.ai
How much time would you save if patients came into a consult with a basic understanding of the dental procedure they are considering?
With Jet Virtual Consults in-app videos, you can educate patients and answer many of their questions before their initial appointment.
On this episode of Dentist Brian Candy, I continue my explanation of how Jet Virtual Consults works, discussing the educational videos available through the app.
I walk you through the list of procedures that have in-app informed consent and post-op instructional videos, describing how your admin staff can create custom playlists for patients.
Listen in for insight on customizing the app with informational videos specific to your practice and learn how to educate patients and increase your efficiency with JetVC!
Key TakeawaysThe in-app videos available through Jet Virtual Consults
How to customize JetVC with informational videos specific to your practice
Why we recommend creating a practice promotion video
The benefit of having patients watch meet-the-doctor videos
What procedures have in-app informed consent videos
How JetVC records the date/time patients watch informed consent videos
JetVC’s educational videos on missing teeth and dental implants
The post-operative instructional videos available on JetVC
How your admin staff can create custom playlists for patients
How educational videos make my consults more efficient
Connect with Dr. Bryan McLelland
Dentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
ResourcesJetVC.ai
It’s much easier for a dental practice to stick to a schedule when patients do their paperwork at home prior to an appointment.
But how do you get patients to work through a digital onboarding process before they come into your office?
On this episode of Dentist Brian Candy, I explain how Jet Virtual Consults works, beginning with the forms available through the app.
I discuss how JetVC sends automated reminders to patients to complete their paperwork and describe how patients sign and submit forms to you digitally.
Listen in for insight on customizing the app with your existing forms and learn how you and your patients can benefit from using JetVC digital onboarding!
Key TakeawaysWhat forms are available through the JetVC app
How the forms in JetVC are branded for your dental practice
The in-app telehealth consent form and privacy policy
How patients sign and submit JetVC forms digitally
What questions appear on the JetVC health history form
The benefit of asking patients to fill out their forms at home
What we do if a patient doesn’t do their paperwork
JetVC’s automated reminders re: digital onboarding
How to customize the app with your own forms
Connect with Dr. Bryan McLellandDentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
ResourcesJetVC.ai
When you have a patient who would benefit from a coronectomy, how do you frame the conversation?
How do you help them understand the pros and cons of leaving the roots behind and make the decision that’s right for them?
On this episode of Dentist Brian Candy, I share my thoughts on a 10-year study exploring the low incidence of late complications associated with third-molar coronectomy.
I also discuss an article in the Journal of Oral and Maxillofacial Surgery around the reliability and quality of YouTube content on facial trauma and why we should be cautious about to referring patients to social media for information.
Listen in for insight into what you’ll learn at our upcoming Cutting Edge Dental Implant Symposium and learn how you could benefit from becoming one of my Core 50 advocate-doctors for Jet Virtual Consults!
Key TakeawaysWhat you’ll learn at Liberty Surgery Center’s upcoming Cutting Edge Dental Implant Symposium
How we might use the HITECH Act to reduce dependence on insurance but increase reimbursements
A recent study on the reliability and quality of social media information on facial trauma
Why most YouTube videos on facial trauma is low in content, reliability and quality
When it might be appropriate to refer patients to social media for information on facial trauma
The results of a 10-year study on minimizing nerve injury via coronectomy
How I frame the conversation with patients around the pros and cons of a coronectomy
How the JVC app gives me an extra hour a day of doctor time and saves 8 hours of staff time per day
The benefit of becoming one of my Core 50 advocate-doctors for Jet Virtual Consults
Connect with Dr. Bryan McLellandDentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
ResourcesHITECH Act
‘Are Social Media Platforms Appropriate Sources of Information for Patients Regarding the Topic of Facial Trauma?’ in the Journal of Oral and Maxillofacial Surgery
‘What Is the Incidence of Late Complications Associated with Lower Third Molar Coronectomy? 10-Year Follow-Up Results’ in the Journal of Oral and Maxillofacial Surgery
Cutting Edge Dental Implant Symposium
Jet Virtual Consults
What is the best way to reduce pain, swelling and tenderness in wisdom teeth extractions?
A recent study compared the use of EXPAREL versus standard bupivacaine and found ‘no significant difference.’
But what if there’s a way to combine the two for optimal pain control?
On this episode of Dentist Brian Candy, I explain why and how I use standard bupivacaine along with EXPAREL for pain control with my patients.
I discuss the topics covered at our upcoming Cutting Edge Dental Implant Symposium, including a lecture around using the HITECH Act to improve care and increase profitability.
Listen in to understand how I leverage Jet Virtual Consults to get home on time (even on days with trauma emergencies) and learn how to become one of the 50 advocate-doctors for my JVC app!
Key TakeawaysThe findings of a recent study comparing EXPAREL vs. standard bupivacaine
Why I use standard bupivacaine with EXPAREL for pain control with my patients
The topics covered at our upcoming Cutting Edge Dental Implant Symposium
How we might leverage the HITECH Act to improve care and increase profitability
The tool that helps me get home on time despite an unexpected workload
How I use Jet Virtual Consults to decrease medical legal risk and educate patients
How the JVC app decreased my post-op infection rate for third molars to < 1%
What it takes to become one of the 50 advocate-doctors for my JVC app
Connect with Dr. Bryan McLellandDentist Brain Candy
Dentist Brain Candy on Facebook
Dentist Brain Candy on YouTube
Dentist Brain Candy Podcast
Dentist Brain Candy App
Dentist Brain Candy Continuing Education
About Dr. Bryan McLelland
Dr. Jawbreaker on YouTube
Email [email protected]
Call (509) 922-2273
Resources‘Effectiveness of Standard Local Anesthetic Bupivacaine and Liposomal Bupivacaine for Postoperative Pain Control in Patients Undergoing Truncal Incisions’ in JAMA
HITECH Act
Jet Virtual Consults
The podcast currently has 210 episodes available.
221,821 Listeners