Dentists IN the Know

Dentists IN the Know

By Dr. Jeff Horowitz, Dr. Chad Duplantis and Dr. Jennifer BellMedicineHealth & FitnessEducation
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Dentists IN the Know episodes

  • 6 Practices and Counting—No PE, No Silent Investors | Humpday Happy Hour™ with Dr. Sara Mahmood

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    What does it take to grow a multi-location dental group while staying true to your values?

    This week on Humpday Happy Hour™, we’re joined by Dr. Sara Mahmood, DDS, MS, MAGD—dentist, entrepreneur, international speaker, and founder and CEO of brush365, a growing dental group in the Dallas-Fort Worth area built on the promise of Dentistry with Integrity®.

    As the owner of six dental practices, with a seventh on the horizon, Dr. Mahmood has built her business independently, without private equity or silent investors. She’s passionate about clinical excellence, leadership, technology, and creating a dental experience centered on integrity.

    In this conversation, we’ll talk about:

    🦷 Growing a multi-location dental group independently
    🚀 Building a practice around Dentistry with Integrity®
    💡 Leadership, practice growth, and entrepreneurship
    🤖 Embracing technology and digital dentistry
    😁 Clear aligner therapy and her work with SureSmile
    🩺 Creating a specialized dental injury company
    ⚖️ Balancing business ownership, clinical excellence, and patient care

    Dr. Mahmood is a Master of the Academy of General Dentistry, a Global Clinical Partner and Key Opinion Leader for Dentsply Sirona, a member of the Philips Oral Healthcare North American Advisory Board, and a Key Opinion Leader for Mango Voice.

    She’s also a mom of three, a fellow healthcare entrepreneur alongside her husband, and currently training for her first marathon!

    Join us for a conversation about building a business, leading with purpose, and finding your own path in dentistry.

    📅 Wednesday, October 14, 2026
    ⏰ 8:00 p.m. ET
    📍 Humpday Happy Hour™

    Special thanks to Mango Voice for partnering with us on this episode of Humpday Happy Hour™.

    🎥 Watch the full episode on YouTube:

    https://www.youtube.com/@dentistsintheknow

    📺 Join us live every Wednesday at 8pm ET!

    🌐 Check out our brand new website:
    https://dentistsintheknow.com

    🌟 Stay up to date on all the latest dental trends when you follow the DINKs:

    https://fanflet.com/dinks/social-2

    54 min
  • AI in Dentistry: Where to Start, AI Receptionists & Why Your SOPs Matter | Laura Nelson

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    Is your dental team ready for AI, or are you about to buy tools nobody will use? Laura Nelson, VP of AI Training and Development at Mango Voice and founder of Front Office Rocks, explains where practices should start, why AI only works as well as your written systems, and how to keep a human in the loop.


    In this episode:

    - Why "using AI" means very different things from office to office

    - AI call notes, AI receptionists, and practicing phone skills with AI patients

    - De-escalation training for tough front desk calls

    - Why AI will fail without written SOPs, and how AI makes writing them easier

    - Call transcripts, HIPAA and the lawsuit a transcript stopped

    - Your team is already using AI: set rules before patient data ends up in ChatGPT

    - Why soft skills matter more once AI takes over the busy work

    - AI-run practices vs. human-first practices: where dentistry is headed


    📰 Plus dental news: HR 1521 and fair fees for non-covered services, remembering Idaho oral surgeon Dr. Mark Baker, and Weave's $650 million acquisition.


    Laura Nelson has spent more than 20 years in dentistry. She is VP of AI Training and Development at Mango Voice, founder of Front Office Rocks, a national speaker, and author of Brush Up on AI: Step Away from the Drill and Hiring Without Hesitation.


    🙌 Special shout out to Mango Voice, our educational partner, for making this episode possible!

    Learn more about Mango: https://fanflet.com/dinks/mangodinks

    🎥 Watch the full episode on YouTube:

    https://www.youtube.com/@dentistsintheknow


    📺 Join us live every Wednesday at 8pm ET!


    🌐 Check out our brand new website:

    https://dentistsintheknow.com


    🌟 Stay up to date on all the latest dental trends when you follow the DINKs:

    https://fanflet.com/dinks/social-2


    1 hr
  • The Future of Organized Dentistry & Advocacy | Humpday Happy Hour™ with Dr. Jonathan Vogel

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    What does the future of organized dentistry look like and what will it take to make membership truly valuable to dentists?

    This week on Humpday Happy Hour™, the DINKs welcome Dr. Jonathan Vogel, a Dallas-based dentist, practice owner, and passionate advocate for the future of organized dentistry.

    A 2018 graduate of UT Houston School of Dentistry, Dr. Vogel has been deeply involved in organized dentistry at the local, state, and national levels, including serving as an American Dental Association delegate and participating in ADA councils, committees, and task forces focused on advocacy, access to care, the new dentist experience, and the future of the profession.

    In this conversation, we'll dive into some of the biggest issues facing dentistry today, including:

    🦷 ADA policy, legislation, and regulation
    🦷 Student debt and the new dentist experience
    🦷 Access to care and the dental workforce shortage
    🦷 Insurance reform and major challenges facing the profession
    🦷 The value of organized dentistry and membership
    🦷 Advocacy and the role of organized dentistry in major litigation
    🦷 Practice ownership and marketing

    Dr. Vogel also brings a unique perspective on organizational governance and financial stewardship through his role as Treasurer and Chair of the Finance Committee for Resource Center, a major Dallas nonprofit.

    If you've ever wondered where organized dentistry is headed, or what dentists can do to help shape its future, this is a conversation you won't want to miss.

    📅 Wednesday, September 9, 2026
    ⏰ 8:00 p.m. ET
    📍 Humpday Happy Hour™



    57 min
  • The Future of Big Dental Meetings | Humpday Happy Hour™ with Dr. Troy Schulman

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    Dental conferences are about more than walking the exhibit hall and collecting CE credits. They're opportunities to learn, connect, build relationships, and stay engaged with the profession.

    This week on Humpday Happy Hour™, we're joined by Dr. Troy H. Schulman, a practicing general and esthetic dentist with decades of experience in dentistry and extensive involvement in organized dentistry and continuing education.

    Dr. Schulman has been deeply involved with The Hinman Dental Society for more than two decades, serving in numerous leadership roles including President in 2023 and continuing to serve in leadership today. His experience also extends throughout organized dentistry, including the Georgia Dental Association, Northern District Dental Society, and numerous professional organizations and study clubs.

    In this episode, we talk about the value of dental conferences, the importance of continuing education, and what dentists can gain when they take full advantage of the opportunities these meetings provide. We'll also discuss what makes a great dental meeting and why staying connected to colleagues and the broader dental community can be just as valuable as the courses themselves.

    Whether you're a conference regular or someone who hasn't attended a dental meeting in years, this conversation is a reminder of why getting out of the office and continuing to learn can be one of the best investments you make in your career.

    Join us every Wednesday at 8:00 p.m. ET for Humpday Happy Hour™.

    #Dentistry #DentalConferences #ContinuingEducation #DentalCE #HinmanDentalMeeting #DentalCommunity #DentistsInTheKnow #HumpdayHappyHour

     

    57 min
  • A Bull Shattered My Hand: How CE Saved My Dental Career | Dr. Octavio Elizondo

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    What happens when a bull shatters a dentist's hand? Dr. Octavio Elizondo, a Texas dentist who also raises show cattle and sells real estate, couldn't practice for six months. A friend told him to take ortho classes, and it relit his love of dentistry: today he holds an AGD Mastership, three Lifelong Learning and Service Recognition awards, and has more than 1,700 hours of CE.

    In this episode:
    - Why he planned on vet school, and the dentist who changed his mind
    - How Dr. Joseph Barón got Chad's friend into dental school the day after a dropout
    - Raising Brahman and Red Brangus cattle, and his daughters showing 2,700 lb bulls
    - Public health: the best and worst move of his career
    - The ranch accident that almost ended his career
    - What the AGD Fellowship, Mastership and LLSR actually take
    - Why community is what makes CE worth it
    - Buying technology that keeps you excited about dentistry
    - Chew on This: is teeth grinding really just stress?

    Dr. Octavio Elizondo practices general dentistry in Harlingen, Texas. A graduate of Texas A&M, where he was in the Corps of Cadets, and of the dental school in San Antonio (1998), he holds a Mastership in the Academy of General Dentistry, three Lifelong Learning and Service Recognition awards and a fellowship in the International College of Dentists. He volunteers with Dentists Who Care in the Rio Grande Valley, breeds cattle and German shepherds, and is a licensed real estate agent.

    Chapters:
    0:00 Intro
    1:35 Welcome, and Jeff's new computer
    4:04 JB's news gets its own show
    4:47 Introducing Dr. Octavio Elizondo
    11:35 Dental school with Chad
    13:06 From vet school plans to dentistry
    16:02 How Dr. Barón got Gary White into dental school
    19:34 Land, cattle and his daughters' show bulls
    21:35 Public health, and staying too long
    23:20 The bull that shattered his hand
    24:24 Ortho classes and a second start
    26:08 When life changes your plans
    32:25 Is CE worth it for new grads?
    34:16 What the LLSR award takes
    36:59 Why he recommends the AGD
    39:47 Why community matters in CE
    41:40 Buying technology that keeps you excited
    44:29 Chew on This: is grinding just stress?
    46:04 Sleep test before a night guard
    48:11 Closing, and a tribute to Dolly Parton

    🎥 Watch the full episode on YouTube:
    https://www.youtube.com/@dentistsintheknow

    📺 Join us live every Wednesday at 8pm ET!

    🌐 Check out our brand new website:
    https://dentistsintheknow.com

    🌟 Stay up to date on all the latest dental trends when you follow the DINKs:
    https://fanflet.com/dinks/social-2

    53 min

About Dentists IN the Know

From the publisher's feed

A weekly, light-hearted informational program for the dental world, discussing current events, new products and techniques, organized dentistry, and education. Hosted by Dr. Jeff Horowitz, Dr. Chad…

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