Derek Anderson on tension in healthcare: creating consumer expectations without a consumer market

Derek Anderson is Vice President of Business Improvement at Vanderbilt University Medical Center. He is also an adjunct professor at Vanderbilt’s Owen Graduate School of Management. The combination of teaching future healthcare leaders and working within a top-tier academic medical center has given Anderson a strong yet sober opinion on the trajectory for traditional healthcare providers. Anderson recognizes the increasing rate of change in healthcare, viewing it as “a lot of potential chaos and a lot of uncertainty.” As a result, providers are being “thoughtful” about their next steps, especially as they look at managing their fixed assets like physical hospitals. Read more about the conversation here