Design Untangled | A UX & design podcast in plain English

By Chris Mears & Carla Lindarte

What's Design Untangled | A UX & design podcast in plain English about?

UX has a usability problem.

Chris and Carla are on hand to help you navigate through the jargon, user flows and mind maps so you can concentrate on designing great things for users.

**Disclaimer** The views on this podcast are ours and don’t represent the views of any former or current employers or clients.

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Design Untangled | A UX & design podcast in plain English episodes:

01.18.2022
BONUS: Emma Goddard - Inclusive Design: Benefits to Users and Organisations
Inclusive design is about more than just making something accessible. It takes into account all forms of difference in humans such as gender, culture and other diverse attributes. Particularly important is looking at situations where people are excluded from using a...
03.02.2021
S2E6: Alex Paquin - How to maximise customer experience with branding
We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of...
02.23.2021
S2E5: Jani Cortesini - How to run design sprints virtually
We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of...
02.16.2021
S2E4: Anthony Baker - Using AI and machine learning to reduce uncertainty
We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of...
02.09.2021
S2E3: Eduardo Sonnino - How to design tactile hardware experiences remotely
We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of...
02.02.2021
S2E2: Kieron Leppard - Is Design Thinking still the answer?
We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of...
01.26.2021
S2E1: Abbie Walsh - How diversity and design can be a catalyst for change
We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of...
10.27.2020
DU062 - Starting a branding agency during COVID - Andy Lester Interview
A global pandemic is not the time many would think about setting up a new branding business, but our guest today has done just that. We speak to Andy Lester, founder and Creative Director at Childish Design about setting up his...
09.08.2020
DU061 - Designing Spaces - Anna Lee Interview
How do design approaches and techniques work when it comes to designing spaces rather than digital products? We speak to Anna Lee, Senior Interior Designer at HLM Architects. She shares how she works with clients to deliver spaces that add value...
07.20.2020
DU060 - ProtoPie - Jenna Yim Interview
ProtoPie is a rich and powerful prototyping tool straight out of South Korea. ProtoPie is used by companies such as Microsoft and Google. It can be used to prototype everything from mobile apps to in-car systems. Chris and Carla chat to...
06.22.2020
DU059 - Can UX Specialists exist after Coronavirus?
The Coronavirus (COVID-19) has changed the way organisations are thinking about and delivering Design. For many, getting things designed, developed and out the door is a matter of survival. Discovery Research or strategic UX work seems to be on the...
06.02.2020
DU058 - Sustainability and COVID-19 - Yasmin Borain Interview
How have consumer and brand attitudes to sustainability changed over the last few years? How have things changed with the COVID-19 coronavirus pandemic? From virtual conferences to shopping more locally, the impact of the lockdown has been large and far fetched across...
03.24.2020
DU057 - Think About Design Thinking
Design thinking is a powerful framework for implementing user-centred thinking and outcomes. But you shouldn't apply it to everything if it's not the most appropriate approach for your brief. Chris and Carla get together in the midst of the coronavirus pandemic...
02.16.2020
DU056 - Measuring UX
Chris sits down with Sandra Gonzalez - Product Design Director at Not on the High Street and Founder at UX for Change - an organisation that seeks to match the human challenges faced by the nonprofit sector with volunteering opportunities...
01.20.2020
DU055 - Working and Parenthood
Trying to balance work and parenthood is always challenging. How can organisations support both expecting and recent parents more effectively? What are the differences between supporting parents before and after they have their child? Carla talks about her experience at Google and her...
12.22.2019
DU054 - Christmas 2019
With 2019 drawing to a close, Chris and Carla talk about beards. Thank you to all of our listeners for making 2019 so memorable and we wish you a great holiday season! -- We Wish You A Merry Christmas by Yoshinori Tanaka /...
12.09.2019
DU053 - Working with Remote Development Teams
Not having your developers nearby can be tough. It's even harder when they are in a totally different country, timezone and perhaps even speak a different language. We discuss some tips on how best to work with remote development teams to...
11.25.2019
DU052 - Agency vs Client-Side
The choice between going agency or client-side as a Designer can be a tricky one. Chris and Carla reflect on their experiences working in both and talk about: What challenges to expect in both environments The pros and cons of agency...
11.11.2019
DU051 - Product Strategy - Stuart Davis Interview
Chris sits down with Stuart Davis, Head of Consumer Product at notonthehighstreet.com to talk about product strategy and leadership. We also talk about how product, design and engineering teams can work together to deliver products customers love. How do you...
10.28.2019
DU050 - Networking
Networking can strike fear into the very core of a person. But networking is actually an essential skill for a Designer. Chris and Carla talk through different approaches to networking, and why it doesn't have to be a terrifying experience.
10.13.2019
DU049 - Designing for uncertainty
Designers operate and thrive in a world of uncertainty. However, very often businesses and stakeholders don't. Fear of the unknown can be a big barrier to delivering effective solutions that meet the needs of both users and the organisation. Chris and Carla talk...
09.01.2019
DU048 – UX Contracting
What are the differences between UX contracting and being a permanent employee? What are the advantages and disadvantages of UX contracting? What kind of person is contracting appropriate for? How do UX contractors find jobs? What does Chris look like in speedos? In a weird...
08.18.2019
DU047 – Starting a new UX job
Would you know what to do on the first day of your new UX job? It’s stressful joining a new company. You don’t know where the toilets are, how the coffee machine works or how to log in to your email. It...
08.04.2019
DU046 – Designing for Power Users
Power users are experts in your product. It is easy to fall into the trap of only designing products which are easy to use the first time. Behaviour changes as users become more familiar with your product. Often they want to...
07.21.2019
DU045 – Digitising Receipts with Flux – Filippo Corti interview
Receipts eh? Annoying bits of paper you get when you shop that often just go in the bin – an environmental problem that London startup Flux is trying to solve by integrating receipts with your bank. Chris speaks to Filippo Corti,...
07.08.2019
DU044 – Avoiding Burnout
Chris and Carla chat about burnout – the state of emotional, physical, and mental exhaustion caused by stress, which is a growing problem in the whole digital space. Designers themselves, and now even agencies and consultancies are aware of the stress...
06.23.2019
DU043 – Transitioning to UX
Chris and Carla sit down over a pint of beer to discuss how you can transition into UX from both related and unrelated industries. Hear our own stories on how we ended up working in the design space from journalism to...
06.09.2019
DU042 – Designing (Train) Platforms – Andy Farmer Interview
In a bit of a play on words, Chris speaks to Andy Farmer – Solution Consulting Partner at ORM about how to design platforms. We talk about the challenges in designing for complex technical systems and infrastructure and why it is...
05.26.2019
DU041 – Design Club – Noam Sohachevsky Interview
Design Club is a social enterprise that aims to introduce design thinking to school aged kids. Chris and Carla chat to founder Noam Sohachevsky to find out the origins of Design Club and why design thinking can be a powerful tool...
05.12.2019
DU040 – D&AD Awards – Judging New Blood – Daniel Hirschmann and Sila Nur Isik Interview
The D&AD; New Blood awards are for students, grads, and aspiring creatives between 18 and 24. Real briefs, set by real clients, judged by top creatives. Carla interviews two fellow judges from the DNDA awards – Sila Nur Isik and Daniel Hirschmann. They...
04.28.2019
DU039 – Design Systems
Design systems or design languages are a holistic set of instructions that help Designers and product teams understand how to build their products, and why to build them that way. This is more than your bog standard pattern library or style...
04.14.2019
DU038 – Design Thinking for Business Transformation
Design thinking is a methodology that works anywhere. You don’t have to be designing an app or website to apply it to problem solving both in business and in your every day life. Chris and Carla talk about how you can...
04.01.2019
DU037 – The Design of Introverts
Supposedly 1 in 3 of us are introverts. In the world of UX, Design and Research you are often expected to talk in front of large groups of people, run workshops and talk to users – typically things you might associate...
03.18.2019
DU036 – #IamRemarkable – Aggie Dawborn & Sofia Corrêa de Sá Stratton Interview
#IamRemarkable is a Google initiative empowering women and underrepresented groups to celebrate their achievements in the workplace and beyond. Carla speaks to Aggie Dawborn and Sofia Corrêa de Sá Stratton about the background to I am Remarkable and the reasons for...
03.04.2019
DU035 – Starling Bank – Steven Blyth Interview
We speak to Steven Blyth – Designer at one of the main fintech challenger banks in the UK – Starling Bank. Starling is an app based bank and is also moving rapidly into the business account space. We chat to Steven about...
02.18.2019
DU034 – Designing ethically
What should designers keep in mind when they are releasing things into the world? Is what you’re letting lose going to benefit humanity? Is it going to screw them over? Why is just designing for 80% of users a bad idea? All this...
02.04.2019
DU033 – Testing Propositions
What is a proposition? How do you identify a proposition? How do you test a proposition? Great questions everyone! Let’s do an episode on just that.
01.21.2019
DU032 – Design Critiques
Nobody likes being criticised. But as a Designer, getting critiques is an essential way to help power up your designs and your thinking to the next level. We talk about what makes a healthy and productive design critique and what you can...
01.07.2019
DU031 – Designing with Data
What do we mean when we talk about ‘data’? How can you use data and insights to create design hypotheses that allow you to create and test your designs effectively and help remove bias? What did we get up to at Christmas?
12.10.2018
DU030 – Designing for the Masses – Brendan Kearns Interview
How do you design when you have a user-base of millions? Chris and Carla speak to Brendan Kearns about Product Design at Google, Twitter and his work with startups.
11.26.2018
DU029 – Designing the Stock Market – James Storer Freetrade Interview
We get to grips with the Stock market with James Storer – Head of Design at Freetrade. Freetrade is a new London-based startup aiming to disrupt the stock market old guard and make investing affordable and understandable to the masses. We talk...
11.12.2018
DU028 – Diversity and the Future of Design – Dan Harvey Interview
We speak to Dan Harvey from The Dots about the challenges facing our design community now and in the future. Brexit, diversity, the glass ceiling – what does it all mean for us as designers? You can also join Chris and Carla...
10.16.2018
[Bonus Episode] – DU 1st Birthday
It’s our birthday and we’ll cry if we want to. Over the past year we have pumped out 27 episodes, covered topics from UX portfolios to Jobs to be done, interviewed some amazing Designers and Researchers and had a whole lot...
10.14.2018
DU027 – GDPR and ePrivacy – Interview with Kate Crowley
Carla speaks to Kate Crowley – Agency Head of Google Marketing Platform about GDPR, ePrivacy and the impact this legislation has on companies and designers.
10.14.2018
DU027 – GDPR and ePrivacy – Interview with Kate Crowley
Carla speaks to Kate Crowley – Agency Head of Google Marketing Platform about GDPR, ePrivacy and the impact this legislation has on companies and designers.
09.30.2018
DU026 – Monzo – Interview with Zander Brade
Chris and Carla speak to Zander Brade – Product Designer at Monzo Bank. Monzo is a startup challenger bank here in the UK offering a mainly app based service and has been built from the ground up. They are known for...
09.30.2018
DU026 – Monzo – Interview with Zander Brade
Chris and Carla speak to Zander Brade – Product Designer at Monzo Bank. Monzo is a startup challenger bank here in the UK offering a mainly app based service and has been built from the ground up. They are known for...
09.16.2018
DU025 – UI vs UX? Liam Harberd Interview
Carla talks to Liam Harberd, Design Director at Deloitte Digital (4D’s) about visual design, how it interacts with UX and as usual what all the different job titles mean. They also talked about UI vs UX without mentioning that stupid tomato...
09.02.2018
DU024 – Experience Strategy – Calum Forsyth Interview
Carla chats to Calum Forsyth about experience strategy. What is experience strategy? How does it differ to UX Design? How do you set KPIs for experience? Why are there so many trains and who is texting?
08.19.2018
DU023 – What is a Product Manager – Interview with Josh Harris
Chris speaks to Josh Harris, Product Manager at Dog Buddy. We chat about the difference between a Product Owner and a Product Manager, what they do, who they talk to and why they are important in the project delivery process....

What's Design Untangled | A UX & design podcast in plain English about?

Download our free app to listen on your phone

Design Untangled | A UX & design podcast in plain English episodes:

BONUS: Emma Goddard - Inclusive Design: Benefits to Users and Organisations

S2E6: Alex Paquin - How to maximise customer experience with branding

S2E5: Jani Cortesini - How to run design sprints virtually

S2E4: Anthony Baker - Using AI and machine learning to reduce uncertainty

S2E3: Eduardo Sonnino - How to design tactile hardware experiences remotely

S2E2: Kieron Leppard - Is Design Thinking still the answer?

S2E1: Abbie Walsh - How diversity and design can be a catalyst for change

DU062 - Starting a branding agency during COVID - Andy Lester Interview

DU061 - Designing Spaces - Anna Lee Interview

DU060 - ProtoPie - Jenna Yim Interview

DU059 - Can UX Specialists exist after Coronavirus?

DU058 - Sustainability and COVID-19 - Yasmin Borain Interview

DU057 - Think About Design Thinking

DU056 - Measuring UX

DU055 - Working and Parenthood

DU054 - Christmas 2019

DU053 - Working with Remote Development Teams

DU052 - Agency vs Client-Side

DU051 - Product Strategy - Stuart Davis Interview

DU050 - Networking

DU049 - Designing for uncertainty

DU048 – UX Contracting

DU047 – Starting a new UX job

DU046 – Designing for Power Users

DU045 – Digitising Receipts with Flux – Filippo Corti interview

DU044 – Avoiding Burnout

DU043 – Transitioning to UX

DU042 – Designing (Train) Platforms – Andy Farmer Interview

DU041 – Design Club – Noam Sohachevsky Interview

DU040 – D&AD Awards – Judging New Blood – Daniel Hirschmann and Sila Nur Isik Interview

DU039 – Design Systems

DU038 – Design Thinking for Business Transformation

DU037 – The Design of Introverts

DU036 – #IamRemarkable – Aggie Dawborn & Sofia Corrêa de Sá Stratton Interview

DU035 – Starling Bank – Steven Blyth Interview

DU034 – Designing ethically

DU033 – Testing Propositions

DU032 – Design Critiques

DU031 – Designing with Data

DU030 – Designing for the Masses – Brendan Kearns Interview

DU029 – Designing the Stock Market – James Storer Freetrade Interview

DU028 – Diversity and the Future of Design – Dan Harvey Interview

[Bonus Episode] – DU 1st Birthday

DU027 – GDPR and ePrivacy – Interview with Kate Crowley

DU027 – GDPR and ePrivacy – Interview with Kate Crowley

DU026 – Monzo – Interview with Zander Brade

DU026 – Monzo – Interview with Zander Brade

DU025 – UI vs UX? Liam Harberd Interview

DU024 – Experience Strategy – Calum Forsyth Interview

DU023 – What is a Product Manager – Interview with Josh Harris