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✨ Great brands aren’t built in ads — they’re built in experiences.
This week on Marketing & Strategy Unlocked, I break down how brands like Singapore Airlines, Trader Joe’s, Nespresso, and Decathlon design signature experiences that drive loyalty and differentiation.
🎧 You’ll learn:
✅ The Brand Experience Design framework
✅ How to create “signature moments” customers remember
✅ Why culture is the hidden engine of experience
✅ The metrics that actually matter
🔜 Next episode: Brand Rituals — turning repeated actions into emotional loyalty.
#BrandExperience #CX #ServiceDesign #Marketing #BrandStrategy #ExecutiveEducation #Leadership #Innovation #MarketingAndStrategyUnlocked
By Nicolas Kfuri✨ Great brands aren’t built in ads — they’re built in experiences.
This week on Marketing & Strategy Unlocked, I break down how brands like Singapore Airlines, Trader Joe’s, Nespresso, and Decathlon design signature experiences that drive loyalty and differentiation.
🎧 You’ll learn:
✅ The Brand Experience Design framework
✅ How to create “signature moments” customers remember
✅ Why culture is the hidden engine of experience
✅ The metrics that actually matter
🔜 Next episode: Brand Rituals — turning repeated actions into emotional loyalty.
#BrandExperience #CX #ServiceDesign #Marketing #BrandStrategy #ExecutiveEducation #Leadership #Innovation #MarketingAndStrategyUnlocked