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Fraud detection in the travel and hospitality industry is critical to safeguarding revenues, reputation, and customer trust. In this podcast with Mehul Sanghavi, AVP & Sales Head at Infosys BPM, he highlighted how advanced analytics and AI-driven solutions can identify and prevent fraud such as baggage claims, payment fraud, and employee misconduct. These solutions enhance efficiency, reduce false positives by 50%, and deliver exceptional ROI, ensuring secure, seamless experiences for businesses and customers.
Fraud detection in the travel and hospitality industry is critical to safeguarding revenues, reputation, and customer trust. In this podcast with Mehul Sanghavi, AVP & Sales Head at Infosys BPM, he highlighted how advanced analytics and AI-driven solutions can identify and prevent fraud such as baggage claims, payment fraud, and employee misconduct. These solutions enhance efficiency, reduce false positives by 50%, and deliver exceptional ROI, ensuring secure, seamless experiences for businesses and customers.