Develop Great Managers

In this podcast, I interview David Hulbert, a Vice President at VMware.

David is responsible for the Global Premier Support Services organization.  This team is accountable for proactively supporting and servicing VMware’s most strategic customers. David’s organization is comprised of 400+ people spanning 3 Global Support Centers and is responsible for an annual operating budget of ~$50M.

David is an accomplished senior leader with 20+ years of experience in the consulting, technical services, and software industries.   He began his career at KPMG as a Business Intelligence consultant using MicroStrategy products. He then moved to Business Objects and SAP where he held several roles in a customer-facing, project management, and leadership capacity.  David’s strong organizational, interpersonal, and communication skills along with his ability to execute have helped advance his career. He is passionate about customers, solving problems, and managing people.

David currently resides in Burlington, Ontario with his wife of 17 years and their 2 boys.  He is an avid sports fan, loves playing golf, and enjoys coaching his sons’ football teams.

I hope you enjoy!

In this podcast, I talk to Silvana Torik, Senior Director of Global Support Operations at VMware, about her career path.

At 20 years old, Silvana started her high-tech career.  Participating in a fast-moving, innovative, and cutting-edge industry provided Silvana with a variety of positions and experiences in hardware and software businesses, product and support services, marketing, product management, and customer experience at Hewlett-Packard, Agilent Technologies, and VMware.  Currently, she is Senior Director for the VMware Global Support Operations team with responsibility for support readiness for major/minor product launches and partner management.

Silvana also supports VMinclusion and the VMware Foundation.  She co-leads a “Power of Difference” community focused on enabling women to excel as courageous and authentic leaders.  Silvana works with the VMware Foundation’s Good Gigs program whereby employees can apply professional skills for social service and global impact.

Silvana has a BS in Business Administration from San Jose State University and completed the Executive Development Program at The Wharton School of Business.

Outside of work, Silvana served on the Board of Directors for the Support Network for Battered Women and currently supports the Leukemia & Lymphoma Society. She has completed several endurance events, including the Ironman triathlon.  She is the mother of 2 with 3 grandchildren and the stepmother to 6 more and 13 additional grandchildren.

I hope you enjoy!

In this podcast, I interview Silvana Torik, Senior Director of Global Support Operations at VMware.

At 20 years old, Silvana started her high-tech career.  Participating in a fast-moving, innovative and cutting-edge industry provided Silvana with a variety of positions and experiences in hardware and software businesses, product and support services, marketing, product management, and customer experience at Hewlett-Packard, Agilent Technologies, and VMware.  Currently, she is Senior Director for the VMware Global Support Operations team with responsibility for support readiness for major/minor product launches and partner management.

Silvana also supports VMinclusion and the VMware Foundation.  She co-leads a “Power of Difference” community focused on enabling women to excel as courageous and authentic leaders.  Silvana works with the VMware Foundation’s Good Gigs program whereby employees can apply professional skills for social service and global impact.

Silvana has a BS in Business Administration from San Jose State University and completed the Executive Development Program at The Wharton School of Business.

Outside of work, Silvana served on the Board of Directors for the Support Network for Battered Women and currently supports the Leukemia & Lymphoma Society. She has completed several endurance events, including the Ironman triathlon.  She is the mother of 2 with 3 grandchildren and the stepmother to 6 more and 13 additional grandchildren.

I hope you enjoy!

In this podcast, I talk to Scott Bajtos about his career.

Scott joined VMware in 2009 and as Chief Customer Officer (CCO) oversees the company’s Global Services team, which includes technical support, customer success, and customer advocacy. Additionally, his team influences product quality and interoperability to ensure a best-in-class experience for customers and partners across VMware and Dell Technologies solutions.

I hope you enjoy!

In this podcast, I interview Scott Bajtos, Chief Customer Officer and Senior Vice President of Global Services at VMware.

Scott joined VMware in 2009 and as Chief Customer Officer (CCO) oversees the company’s Global Services team, which includes technical support, customer success, and customer advocacy. Additionally, his team influences product quality and interoperability to ensure a best-in-class experience for customers and partners across VMware and Dell Technologies solutions.

I hope you enjoy!

In this podcast, I talk to Bryan Cox about his career.

Bryan helps the companies that the firm has invested in, to scale their sales and marketing. This role is a great fit given Bryan’s experience in all aspects of sales and customer operations.

Prior to Andreessen Horowitz, Bryan was Chief Revenue Officer at Zendesk, Senior Vice President of Customer Operations at VMware, Executive Vice President of World Wide Field Operations at Pano Logic, and Vice President of Sales Operations at EqualLogic.

Bryan loves the study of nutrition, lifting weights, playing hockey, and spending time with his wife and kids.

I hope you enjoy!

In this podcast, I interview Bryan Cox, Operating Partner at Andreessen Horowitz.

Bryan helps the companies that the firm has invested in, to scale their sales and marketing. This role is a great fit given Bryan’s experience in all aspects of sales and customer operations.

Prior to Andreessen Horowitz, Bryan was Chief Revenue Officer at Zendesk, Senior Vice President of Customer Operations at VMware, Executive Vice President of World Wide Field Operations at Pano Logic, and Vice President of Sales Operations at EqualLogic.

Bryan loves the study of nutrition, lifting weights, playing hockey, and spending time with his wife and kids.

I hope you enjoy!

Welcome to the FIRST Develop Great Managers Topical Podcast!

We are all reading articles and/or watching videos on the economy. The number of predictions that a downturn is close – is growing. The question that we all face is – “Is my job safe when the economy changes?”

We have an amazing panel lined up to discuss this pressing question, including Yanbing Li, Senior Vice President and General Manager for the Storage Business at VMware, Paul Strong, a Chief Technology Officer at Google, and Jim Arena, a Consultant and Coach to a broad range of businesses and their leaders.

I am confident that the panelists will provide you with amazing insight and advice!

In this podcast, I talk to Raghu Raghuram about his career.

Raghu joined VMware in 2003 and has joint responsibility with Dr. Rajiv Ramaswami for all VMware’s product and service offerings and centralized services, support, and operational functions. In this role, Raghu's primary focus is on VMware’s cloud services offerings.

I hope you enjoy!

In this podcast, I interview Raghu Raghuram, COO at VMware.

Raghu joined VMware in 2003 and has joint responsibility with Dr. Rajiv Ramaswami for all VMware’s product and service offerings and centralized services, support, and operational functions. In this role, Raghu's primary focus is on VMware’s cloud services offerings.

I hope you enjoy!