Sign up to save your podcasts
Or
Share Developer Experience at American Express | Michelle Swartz (American Express)
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Developer Experience at American Express | Michelle Swartz (American Express)
Click here to view the episode transcript'.
In this episode, Michelle Swartz, Vice president of Developer Enablement American Express, shares insights on improving developer experience. She discusses the creation of an onboarding bootcamp and the development of the AmEx Way Library for better knowledge management. Michelle explains how AmEx balances standardization and flexibility with the concept of Paved Roads. She also highlights the importance of measuring success, fostering community, and elevating the company's tech credibility.
Mentions and links
- GenAI Guide
Timestamps
- (5:45) Challenges of advocating for DevEx in non-tech companies
- (7:43) Importance of senior leadership buy-in for DevEx
- (9:58) Genesis of the DevEx organization and Jedi Council
- (12:12) Transition to a dedicated DevEx function
- (13:17) Formalizing investment in DevEx
- (18:02) Initial efforts and learning in improving DevEx
- (19:25) Using sentiment surveys to prioritize DevEx areas
- (27:26) Addressing knowledge management challenges
- (29:49) Balancing standardization and freedom in DevEx
- (36:21) Implementing Paved Roads: evolution vs. revolution
View all episodes
By DX
5
3838 ratings
Click here to view the episode transcript'.
In this episode, Michelle Swartz, Vice president of Developer Enablement American Express, shares insights on improving developer experience. She discusses the creation of an onboarding bootcamp and the development of the AmEx Way Library for better knowledge management. Michelle explains how AmEx balances standardization and flexibility with the concept of Paved Roads. She also highlights the importance of measuring success, fostering community, and elevating the company's tech credibility.
Mentions and links
- GenAI Guide
Timestamps
- (5:45) Challenges of advocating for DevEx in non-tech companies
- (7:43) Importance of senior leadership buy-in for DevEx
- (9:58) Genesis of the DevEx organization and Jedi Council
- (12:12) Transition to a dedicated DevEx function
- (13:17) Formalizing investment in DevEx
- (18:02) Initial efforts and learning in improving DevEx
- (19:25) Using sentiment surveys to prioritize DevEx areas
- (27:26) Addressing knowledge management challenges
- (29:49) Balancing standardization and freedom in DevEx
- (36:21) Implementing Paved Roads: evolution vs. revolution
More shows like Engineering Enablement by DX
View all
Software Engineering Radio
273 Listeners
The Changelog: Software Development, Open Source
290 Listeners
a16z Podcast
1,092 Listeners
Software Engineering Daily
625 Listeners
The Cloudcast
153 Listeners
Soft Skills Engineering
283 Listeners
Thoughtworks Technology Podcast
42 Listeners
Data Engineering Podcast
145 Listeners
Syntax - Tasty Web Development Treats
984 Listeners
REWORK
210 Listeners
Practical AI
212 Listeners
The Stack Overflow Podcast
62 Listeners
No Priors: Artificial Intelligence | Technology | Startups
130 Listeners
Latent Space: The AI Engineer Podcast
95 Listeners
The Pragmatic Engineer
64 Listeners