“When people feel cared for as individuals, they show up stronger as professionals.”

In this episode, Toni Young, Director of Care & Outreach at Expo Home Improvement and a certified Dream Manager, joins Kate Volman to share how investing in people at a personal level transforms workplace culture, engagement, and performance.

Toni walks through her journey from operations leadership into becoming a Dream Manager, and how the program became a natural extension of a people-first culture. Together, Kate and Toni explore how helping employees pursue their personal dreams creates an environment where people genuinely enjoy coming to work and feel valued for who they are.

In this episode, you’ll discover:

1. How investing in personal growth drives professional performance
2. Why simplicity and ownership lead to lasting behavior change
3. How The Dream Manager program strengthens culture and leadership confidence

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(00:43) Meet Toni Young, certified Dream Manager

(04:55) Rolling out Dream Manager company-wide

(09:12) Coaching people through life and work

(16:58) Simplicity is needed for change

(22:27) Cultural shifts before and after Dream Manager

(24:18) Why leaders should invest in Dream Manager

Resources:

1. Floyd Coaching
2. The Culture Assessment
3. Matthew Kelly’s Books
4. Floyd Coaching’s Blog

Connect with the Guest

1. Toni Young’s LinkedIn
2. Expo Home Improvement

Connect with the Host & Floyd Coaching:

1. Kate Volman’s LinkedIn
2. Floyd Coaching on LinkedIn
3. Floyd Consulting on Facebook
4. Floyd Consulting on Twitter
5. Floyd Consulting on YouTube
6. Floyd Consulting on Instagram