“Sales is about influence, and every day we’re having influential conversations, both in our personal and professional lives.”

In this episode, Larry Levine, author of Selling From the Heart, joins Kate Volman to share how genuine connection and trust can transform the way we sell.

After being “career adjusted” at 50, Larry discovered his purpose in helping others sell with authenticity and heart. Together, Kate and Larry explore how trust-based selling mirrors trust-based leadership — both are built on human connection, empathy, and accountability.

In this episode, you’ll discover:

1. How to break free from self-limiting beliefs
2. How soft skills yield hard dollars in business
3. The connection between trust, authenticity, and long-term growth

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(01:52) Starting over at 50

(07:23) Overcoming self-limiting beliefs

(12:47) The importance of investing in people

(17:50) Managing sales teams: data, analytics, and coaching

(21:32) Common sales mistakes and how to avoid them

(27:22) LinkedIn and professional networking

(31:56) Assess your sales team with these simple questions

(34:57) Podcast recommendations and mentoring

Resources:

1. Floyd Coaching
2. The Culture Assessment
3. Matthew Kelly’s Books
4. Floyd Coaching’s Blog

Connect with the Guest

1. Larry Levine’s LinkedIn
2. Selling From the Heart

Connect with the Host & Floyd Coaching:

1. Kate Volman’s LinkedIn
2. Floyd Coaching on LinkedIn
3. Floyd Consulting on Facebook
4. Floyd Consulting on Twitter
5. Floyd Consulting on YouTube
6. Floyd Consulting on Instagram

"Companies and leaders want loyalty. If you treat your customers right, they’ll stay loyal. The same goes for our employees. In fact, it all starts with them."

In this episode, Kate Volman celebrates the end of the year by revisiting some of the most powerful insights shared by leaders, coaches, and culture builders throughout the season. This special compilation brings together moments that highlight what it takes to invest in people, foster meaningful connections at work, and create environments where individuals can thrive.

You will hear guests discuss authentic leadership, the link between personal well-being and professional success, and the impact of programs that help employees achieve their goals. This episode invites you to reflect on your own year, consider the voices that shaped your growth, and reconnect with the purpose behind your work.

In this episode, you’ll discover:

1. How leaders build trust by caring for the whole person, not just the employee
2. Ways organizations can strengthen culture through purpose and genuine commitment
3. Why dreaming is contagious and how supporting personal goals elevates engagement

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(02:01) Brian Hess on investing in people for retention

(03:57) Jessica Pfau on culture and competitive compensation

(05:57) Bree Groff on separating work from self-worth

(07:30) Nick Lombardino on purpose-driven workplaces

(08:49) Patty Croom on Dream Manager impact and engagement

(10:22) Dr. Allen Hunt on learning from regrets

(11:24) Laura Furner on choosing coaching for personal growth

(12:43) Michele Marquis on fostering employee loyalty

(14:34) Zach Blumenfeld on autonomy and trust

(15:23) Steve Sargent on empathetic leadership

Resources:

1. Floyd Coaching
2. The Culture Assessment
3. Matthew Kelly’s Books
4. Floyd Coaching’s Blog

Connect with the Host & Floyd Coaching:

1. Kate Volman’s LinkedIn
2. Floyd Coaching on LinkedIn
3. Floyd Consulting on Facebook
4. Floyd Consulting on Twitter
5. Floyd Consulting on YouTube
6. Floyd Consulting on Instagram

“The piece that I wasn't prepared for was that the most important voice through that entire journey was going to be my own.”

In this episode, Karli Elder, Director of Onboarding and Account Management at Financial Independence Group, joins Kate Volman to discuss the impact of coaching on her career and personal growth. 

Karli shares how coaching helped her overcome imposter syndrome, develop executive presence, and achieve better work-life integration. She also reveals how coaching has empowered her to lead with greater intention and clarity. Tune in to learn how coaching can help you unlock your potential and elevate your leadership.

In this episode, you’ll discover:

• How to use simple but precise questions to turn uncertainty into action
• A practical framework to invite honest, two-way feedback
• The power of small, incremental changes to drive lasting transformation

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(02:45) Karli’s decision to hire a coach

(07:50) Setting personal and professional goals

(09:08) Questions and metrics to measure progress

(15:30) Applying coaching frameworks to leadership

(20:44) Personal growth and work-life integration

(29:21) Next steps for exploring coaching

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Karli Elder’s LinkedIn
• Financial Independence Group

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“For the employees who spend their career with us, we want to create millionaires.”

In this episode, Bob Whalen, CEO of HB Global, joins Kate Volman to share his insights on leadership and creating a people-first culture. Bob explains the power of Employee Stock Ownership Plans (ESOPs) in driving both financial success and a stronger company culture. He also reflects on his leadership journey, highlighting how growth is more than just revenue. It’s about creating opportunities for employees to thrive. Bob offers valuable lessons on employee engagement and embracing change in today’s evolving business landscape.

In this episode, you’ll discover:

• The value of allowing employees to take ownership of their work
• Why communication is key when facing challenges
• The importance of being adaptable to change, especially in industries impacted by AI

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(01:09) The power of employee ownership

(04:47) Hesitations with employee ownership

(08:17) Building a thriving ESOP company culture

(11:56) Where leaders can learn more about ESOPs

(16:34) Finding fulfillment in helping employees

(22:29) People-centered leadership, AI, and workforce implications

(34:54) Rating HB Global’s company culture

(39:01) Bob’s book and podcast recommendations for leaders

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Bob Whalen’s LinkedIn
• HB Global

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“Dreaming is good. That space is where you can live the best version of yourself and your most vibrant life.”

In this episode, Mike Zaccariello shares how coaching helped him rediscover his dreams and find the courage to chase them. A certified Dream Manager, military veteran, and pediatric neuropsychologist, Mike once resisted the idea of coaching. When he finally gave it a try, everything changed.

He opens up about leaving a 17-year career to start his own practice and learning to lean into resistance instead of avoiding it. Mike also reflects on The Dream Manager Program and how it’s allowed him to become a better therapist, deacon, and husband. His story is a reminder that coaching doesn’t just help with professional growth, it helps people live more intentional lives.

In this episode, you’ll discover:

• Why coaching is essential for personal and professional growth
• How dreaming helps you overcome fear and resistance
• The ripple effect of living with purpose and intention

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(01:11) Meet Mike Zaccariello: Dream Manager and mental health professional

(05:04) Leaving a 17-year career to start again

(09:14) Lean into the resistance

(12:37) Rediscovering the power of dreaming

(15:36) The ripple effect of The Dream Manager

(19:33) Why coaching works better than self-help

(22:53) Favorite books and lessons for every season

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Mike Zaccariello’s LinkedIn
• Mayo Clinic

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“When you hire employees, you hire the whole person, their challenges, and their life circumstances.”

In this episode, entrepreneur and multi-business owner Brian Hess, joins Kate Volman to share how he’s built thriving organizations that prioritize purpose, growth, and connection. Brian discusses what it means to lead the whole person, not just the employee. He also talks about creating opportunities for upward mobility, using culture as a competitive advantage, and why the best strategic plans focus on people, not profit. Brian offers a powerful reminder that great companies are built on trust, empathy, and the shared pursuit of dreams.

In this episode, you’ll discover:

• How to identify and nurture great talent
• Why strategic planning should start with people
• What it takes to create lasting impact as a leader

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(01:17) Brian’s four ventures and his podcast

(05:07) How a certified Dream Manager joined the team

(07:54) Build culture by investing in people

(11:07) Creating upward mobility in a tough economy

(16:37) Hiring lessons: Predictive Index, timing, fit, and patience

(21:11) Annual planning should start with people

(25:43) The importance of leading by example

(30:25) Brian’s ideal dinner party guests

(38:17) Books and resources shaping Brian’s leadership

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Brian Hess’s LinkedIn
• Brian’s official website
• The Pavement Group
• Top Contractor School
• The Brian Hess Show

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube

“P&L stands for people and legacy as much as it stands for profit and loss.”

In this episode, Steve Sargent, Chair of C12 South Florida, joins Kate Volman to talk about why accountability is the ultimate gift to high-level leaders, why “integration” beats “work-life balance,” and how purpose-driven peer forums help CEOs scale without losing their souls. Steve shares insights from fresh peer-group conversations and research, explains C12’s “do > talk” ethos, and shows how identity and mission become the lens for better decisions, healthier teams, and durable growth.

In this episode, you’ll discover:

• How purpose and identity create the lens for disciplined, people-first decisions
• Why accountability and peer community accelerate clarity, courage, and follow-through
• A practical path from “work-life balance” to integrated living (and why it matters for your team)

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Introduction and opening thoughts

(01:08) What C12 is and the mission behind it

(03:18) Steve’s journey to becoming a C12 chair

(06:10) Challenges of leadership and lessons from scaling businesses

(22:35) Why accountability matters most to CEOs and leaders

(23:30) Coaching as a gift and the power of asking better questions

(24:19) Recognizing and leveraging employee superpowers

(25:33) Building a thriving and people-centered culture

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Steve Sargent’s LinkedIn
• C12 South Florida
• Join C12

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“Culture isn’t about perks or slogans. It’s about people and the principles that guide them.”

In this episode, Tony Ferraro, Director of Coaching at Floyd Consulting, breaks down The Culture Solution by Matthew Kelly and shares what more than 1,500 culture assessments reveal about today’s workplaces. He talks about the six principles of a dynamic culture, and why mission consistently ranks highest, why hiring with rigor is often overlooked, and how overcommunicating the plan keeps teams aligned. Tony explains why simplicity makes mission statements powerful, how scorecards give A-players the clarity they crave, and why coaching conversations are a gift that saves leaders time and builds trust.

In this episode, you’ll discover:

• Why simple, clear mission statements drive stronger culture
• How disciplined hiring decisions shape long-term success
• Why overcommunication creates alignment and avoids “shiny object” distractions

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(00:29) Why company culture matters today

(01:08) Launching the culture assessment tool

(01:34) What defines company culture

(03:12) Key insights from assessment results

(04:36) The six principles of culture

(05:32) Mission is king: top rated principle

(11:06) Hiring challenges and disciplined processes

(19:23) How to evaluate hiring effectively

(20:58) Why clear communication drives culture

(23:17) Using scorecards to set outcomes

(29:38) Coaching’s role in strong leadership

(36:11) How to take the assessment

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Tony Ferraro’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“I truly believe I would not be the leader I am today if I had not gone through coaching.”

In this episode, Laura Furner, Chief Operating Officer at Alphastar Capital Management, LLC, shares how coaching transformed her leadership, boosted her confidence, and built trust across her team. She explains why she chose coaching over traditional training, how she found her voice in tough conversations, and the personal breakthroughs that followed. Laura reflects on the systems she still uses, the value of having a “vault” for honest feedback, and the lasting impact beyond work—including better communication at home, clearer priorities, and why she urges leaders not to wait until they feel “ready” to start.

In this episode, you’ll discover:

• How coaching builds lasting confidence and clarity in leadership
• Why having a safe space for honest feedback changes everything
• How personal growth fuels stronger teams and healthier culture

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(02:20) The journey to hiring a coach

(04:37) Overcoming hesitations and making the investment

(08:13) Building confidence and finding your voice

(13:51) The power of coaching and accountability

(19:49) Balancing personal and professional life

(27:17) The impact of coaching

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Laura Furner’s LinkedIn
• Alphastar Capital Management, LLC

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“We don’t have big aspirations to be a big company—but we do have a big mission.”

In this episode, Reid Hutchison, COO and Dream Manager at HOH Water Technology, shares how The Dream Manager Program has become a powerful catalyst for cultural transformation inside a third-generation, family-owned business. Reid opens up about what it means to build a company you love working for, the tension between caring deeply for people and driving performance, and how the Dream Manager framework helped him and his team reconnect with their purpose. He shares real stories—from career-changing breakthroughs to personal triumphs—and how HOH is using this program to increase emotional intelligence, trust, and ownership across the organization. You’ll also hear how Reid’s own dreams have evolved and what the program has meant for him as a leader, father, and Ironman-in-training.

In this episode, you’ll discover:

• How The Dream Manager Program builds emotional intelligence and trust
• Why combining care and accountability leads to stronger culture
• How personal growth translates into organizational success

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Things to listen for:

(00:00) Intro

(01:15) Meet Reid Hutchison: COO and Dream Manager at HOH

(03:00) A family legacy and a mission-driven business

(06:45) When growth replaced their “why”

(08:00) Choosing better, not bigger

(10:30) Balancing care and performance

(14:15) Letting people grow—even if they leave

(18:00) The Dream Manager rollout and team buy-in

(22:00) Why this coaching program feels different

(26:15) A Dream Manager story: love, risk, and breakthrough

(30:00) Reid’s personal dreams and Ironman goal

(33:00) Becoming a better leader through coaching

(36:45) Culture, client impact, and what’s next

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest

• Reid Hutchison’s LinkedIn
• HOH Water Technology

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram