In this episode, our Adaptavist panel is joined by a very special guest – Frank Merla from BetaNXT. Together, we discuss an extensive business transformation case study that we carried out at BetaNXT, the complexities of transitioning from legacy systems to a modernised, scalable platform, and how, in the end, it all comes down to people.

Frank shares BetaNXT’s journey, highlighting the challenges of driving change across multiple business units with distinct processes and long-standing workflows. We discuss the importance of having internal champions to encourage adoption and reflect on the impact of AI tools and security considerations.

This episode goes deep into Adaptavist’s approach to organisational transformation, and how frequently incorporating valuable insights from a hands-on client such as Frank at BetaNXT will lead to a successful transformation.

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