The DEX Show: A Show for IT Change Makers

DEXOps in Action: Building an Experience Operations Center šŸ—ļø (w/ Atos)


Listen Later

In this episode, solo Tom welcomes Mike McGarvey, Global VP and Digital Workplace CTO at Atos. Mike shares insights into the creation and evolution of the Experience Operations Center (XOC)—a real-time, proactive extension of traditional IT operations built on Nexthink Infinity.

From Atos’ decade-long partnership with Nexthink to the shift toward DEX-driven business outcomes, Mike explains how the XOC is reshaping digital workplace strategy. Discover why now is the time for a new operational layer focused on employee experience, how the end of the IT incident is coming into view, and what the future holds for roles, skills, and workplace observability.

Book your tickets for Nexthink Experience (Boston or London) here: https://nexthink.com/experience

Learn more about the XOC here

Download Part 1, 'Transformation: Driving Adoption, Productivity, and Change in the AI Era',Ā  free of charge right hereĀ 

Download Part 2, ā€˜The Experience Silo: HR, IT, and the Digital Workplace’ here

Get the latest edition of the Gartner Magic Quadrant here (https://nexthink.com/gartner-magic-quadrant-dex)
...more
View all episodesView all episodes
Download on the App Store

The DEX Show: A Show for IT Change MakersBy Nexthink

  • 5
  • 5
  • 5
  • 5
  • 5

5

27 ratings


More shows like The DEX Show: A Show for IT Change Makers

View all
The Daily by The New York Times

The Daily

111,785 Listeners

Hard Fork by The New York Times

Hard Fork

5,443 Listeners