May 05, 2022

Dhara Patel - Visibility and ROI of internal platforms/shared services

22 minutes

Highlights of my conversation with Dhara:

Try to adopt a product mindset for shared services

Measure value in a tangible way

Focus on developer adoption as a metric

Direct impact on development life cycle

Celebrating for the team

With technical customers, a technical product manager would be helpful

Get client stakeholder engagement to understand and drive platform requirements

Building awareness around initiatives

Meet: Dhara Patel is SVP of Engineering, leading multiple groups building product platforms at Kinesso. She has industry experience in SaaS products and leading engineering teams in hyper-growth environments. Throughout her experience, she has led various platforms, services, data-centric products, and SaaS applications at scale. Before joining Kinesso, she led various engineering and product groups at Twilio and Citrix, building enterprise insights products, developer platforms, internal tools, and applications. She is passionate about leadership and enjoys working in areas where business meets engineering and innovation.

If you have any questions for Dhara, please feel free to reach out via:

https://www.linkedin.com/in/dharapateldesai/

I hope you enjoyed the episode. The best place to connect with me is on Linkedin - https://www.linkedin.com/in/amirbormand (Amir Bormand). Please send me a message if you want me to cover specific topics with future guests.

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