“Don’t let innovation happen to you. Be an organization that is constantly thinking about improving.” - Diana Kander

Thank you for tuning in to episode 154 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Allied Solutions. Allied Solutions is focused on helping clients grow their bottom line, protect their business and members, and evolve to stay ahead of the competition.

My guest on today's show is Diana Kander, a New York Times Bestselling Author, Consultant, and Keynote Speaker. Diana has helped create multi-billion dollar products, coached boards and executive committees on innovation best-practices, and implemented culture transformations. Diana tells the story of how she knew little about the world and used that fresh view to take chances. She brings these experiences to each and every keynote, delivering entertaining case studies and perspective shifting stories. We’re so excited to have Diana as the keynote speaker for the next CUInsight Mini-Con event, so register today!

During our conversation, Diana and I chat about nurturing curiosity, pursuing innovation, and challenging core assumptions. She explains the importance of asking the right questions to gain meaningful feedback from members to improve and grow. She shares tips on creating space for curiosity and innovating for future growth and relevance. We discuss what we envision for the future of the credit union movement along with the significance of decision making and team building to bring each vision to life. Listen as we talk about how to notice zombie initiatives, pivot indicators, and failure metrics for staying on top of innovation.

As we wrap up the show, listen in as Diana talks about innovations with ChatGPT, the best advice from her “ghost” mentor, and a success story she witnessed up close. Enjoy my conversation with Diana Kander!

Find the full show notes on cuinsight.com.

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Books mentioned on The CUInsight Experience podcast: Book List 

How to find Diana:
Diana Kander, New York Times Bestselling Author, Consultant, and Keynote Speaker
dianakander.com   
Diana: Instagram | Twitter | LinkedIn