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How can underground innovation transform the entire infrastructure industry? In Ontario, every contractor and homeowner is required to “call before you dig”, so utilities and other owners of buried gas, electric, fibre optic and sewer lines can flag areas for excavators to avoid. Every inquiry is facilitated by Ontario One Call, though today, 95% of people reach out online, rather than by phone. President and CEO Mitch Panciuk and his team have big plans to take their organization—essential for both safety and uninterrupted services—even further into the digital age.
In this episode, Riccardo and Mitch discuss the inspiration behind Ontario One Call’s ambitious plan to consolidate a province-wide base map. This digital twin, already proven out in places like the UK and Singapore, will reduce the time it takes to complete the million excavation requests Ontario receives each year. Especially as the federal government continues to heavily encourage new infrastructure, an up-to-date, secure, and accessible guide to every underground cable and pipe holds tremendous promise for the future efficiency and cost-savings of major programmes all across Canada.
Key Takeaways
Quote
“2026 is the time that we should start harvesting this data…[and] putting it on a unified base map so that we can use it for generations to come.” -Mitch Panciuk
The conversation doesn’t stop here—connect and converse with our community via LinkedIn:
By Riccardo CosentinoHow can underground innovation transform the entire infrastructure industry? In Ontario, every contractor and homeowner is required to “call before you dig”, so utilities and other owners of buried gas, electric, fibre optic and sewer lines can flag areas for excavators to avoid. Every inquiry is facilitated by Ontario One Call, though today, 95% of people reach out online, rather than by phone. President and CEO Mitch Panciuk and his team have big plans to take their organization—essential for both safety and uninterrupted services—even further into the digital age.
In this episode, Riccardo and Mitch discuss the inspiration behind Ontario One Call’s ambitious plan to consolidate a province-wide base map. This digital twin, already proven out in places like the UK and Singapore, will reduce the time it takes to complete the million excavation requests Ontario receives each year. Especially as the federal government continues to heavily encourage new infrastructure, an up-to-date, secure, and accessible guide to every underground cable and pipe holds tremendous promise for the future efficiency and cost-savings of major programmes all across Canada.
Key Takeaways
Quote
“2026 is the time that we should start harvesting this data…[and] putting it on a unified base map so that we can use it for generations to come.” -Mitch Panciuk
The conversation doesn’t stop here—connect and converse with our community via LinkedIn: