What is team coaching, and is it more than just an expensive, touchy-feely extra on major projects? How we behave and perform under pressure is one of the less visible parts of any infrastructure undertaking, but the fact remains: people and leaders are behind every aspect of every project. In this episode, Riccardo and Evgenia are joined by Christi Mertens, the founder of Invisible Discipline. Their probing conversation on human behaviour and how it impacts outcomes addresses the skepticism that so often surfaces when coaching is suggested.
Major programmes bring together strangers from multiple organizations and expect timely success under the pressure of huge deliverables and billions of dollars, all despite different corporate cultures, incentives, habits, and assumptions. Drawing on her background in behavioural science, strategic planning, and organization team coaching, Christi’s work today focuses on project teams across the full lifecycle. From development and procurement through handover and asset management, she helps them understand and act on how the people around them actually communicate, collaborate, and follow through. Christi explains why motivation is not enough, and how team coaching helps build awareness at three levels: the individual, the team, and the broader operating system they are working within.
The discussion doesn’t shy away from the industry’s ingrained resistance. It tackles why owners and project leaders often question the value of coaching, why vulnerability can be difficult for senior specialists, and why collaborative aims need discipline, habits, and tools to be realized. Before she’s done, Christi offers up practical advice for directors forming project bid teams for the first time. This episode highlights what is really behind projects that finish on time, on budget, and without a stack of hostile claims on file. Lasting success depends on reflection, feedback, alignment, and an intentional culture that helps people solve shared problems together.
Key takeaways
- How team coaching works across the “me,” the “we,” and the broader project operating system;
- Why motivation is not enough without discipline, habits, and tools for changing behaviour;
- The difference between coaching short-term project and long-term organizational teams;
- Whether or not a true collaborative contract is required for successful collaboration;
- The risk and reality of trying to be part of a high-performance team.
Quote:
- “Motivation doesn’t get you very far…Without discipline and habits and tools for changing behaviour, it’s really had to see follow-through.” -Christi Mertens
The conversation doesn’t stop here—connect and converse with our community via LinkedIn:
- Riccardo’s spreadsheet “AI Startups in Engineering & Construction”: https://docs.google.com/spreadsheets/d/1TCvfRqqd1NzxgMhVoTMbKeL9bOp_1-mn/edit?usp=sharing&ouid=100654060211988607651&rtpof=true&sd=true
- Riccardo’s LinkedIn Article “AI Startups in AE&C (Architectural, Engineering and Construction)”: https://www.linkedin.com/pulse/ai-startups-aec-architectural-engineering-riccardo-cosentino-bvhrc/
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- Follow Riccardo Cosentino: https://www.linkedin.com/in/cosentinoriccardo/
- Follow Evgenia Jilina: https://www.linkedin.com/in/ejilina/
- Follow Christi Mertens: https://www.linkedin.com/in/christi-mertens/