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Diginomica Episode - #51 - Jon Reed and Brian Sommer summarise the themes from Oracle CX/MBX
After 2 days of intense sessions, Jon and Brian get into the issues that bother them about software-driven CX. Top of mind? Creepiness.
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By diginomica
5
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After 2 days of intense sessions, Jon and Brian get into the issues that bother them about software-driven CX. Top of mind? Creepiness.
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