The Coherence Economy is a new topic for me. Mulesoft has been talking about this for just over a year and in this recording, Phil Wainewright digs into the topic with Uri Sarid, CTO Mulesoft. 

As a teaser, Sarid had this to say last year:

An economic revolution occurs not when an innovation becomes possible, but when it becomes practical. We’re on the verge of a new economy.

This week I met with Rose Hayes, VP at JLL. We had a wide-ranging conversation about the impact of change and how Workfront is facilitating fresh approaches to processes within the firm. 

From today's smorgasbord:

 A conversation with Google Cloud CEO Thomas Kurian – solving the enterprise multi-cloud problem.

ASOS profit collapse highlights the importance of animal print skirts as well as working tech. 

Zoholics 2019 review – Zoho One customer Purolite shares lessons on cloud adoption and adapting to change. 

Anyone who has created content knows its hard work so imagine our chagrin to find that DynamicsFocus is stealing our and other publishers' content. Here's the story and this is the site. 

And here's Stuart's opinion about the person in question:

https://twitter.com/WhoStu/status/1116296826259476485

Better still: 

Well, I got a reply from our content thief. It's not an apology, Opens with "Hey Jackass", goes on to complain about "badgering" about "the stupid articles". Not a shred of repentance, just that he'll take the"stupid articles" down. @alexscroxton @bryanglick @ldignan @bobevansIT

Links to today's stories:

How MercadoLibre built a learning culture to keep up with its growth – an SAP SuccessFactors story.

Blue Prism shows its colours around the rise of the ‘Digital Worker’

NetSuite opens up its Brainyard to share the knowledge

...and of course, Facebook's Mark Zuckerberg is never far from our thoughts:

Facebook wins on BS points as TV interview with “very idealistic” Zuckerberg fails to land a blow

Phil Wainewright gets up close and personal with Tom Keiser, COO Zendesk in a wide-ranging discussion about the world of in-store retail technology, the challenges some firms experience and how this dovetails to XaaS. 

Apologies for being so slow this week - it's been one of those weeks where project mayhem got in the way of just about everything else. 

Anyhoo - better late than never and here's what we have for you today:

Vendors aren’t helping us to build agile HR, says Deutsche Telekom exec

Adobe Summit 2019 – how Avianca Airlines is facing the transformation challenge

Regulate me! Does Mark Zuckerberg really want government to stage an intervention?

Oracle CEO Mark Hurd on moving NetSuite to the Oracle Cloud

Build diverse teams and show the benefits for your organization

Oktane19 - Okta sets out its stall as an identity platform

Real-time for the win – how Donnelly Custom Manufacturing excels at short-run manufacturing with IQMS.

Phil and Jason shoot the breeze on all things digital, XaaS etc while puncturing myths about blockchain, chatbots and other esoteric technologies too numerous to mention. 

It's been quite a while since I spoke with James Norwood, EVP episerver, a firm that has been quietly building a reputation as a CMS platform for building digital experiences. The company is doing well and is now under new ownership with growth as its mandate. In this conversation we talk omni-channel and personalization. 

Links from the digest:

You want AI with that? McDonald’s latest tech gambit gets highly personal

‘Streaming data, but screaming staff!’ – Ciena turns to Graph to solve customer issues

Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story