Source:https://www.csps-efpc.gc.ca/video/transforming-government/new-medium-eng.aspx

Join us as digital government expert David Eaves explores how technology is transforming public service delivery in Canada. In this thought-provoking episode, Eaves examines the evolution of government services from paper-based systems to digital platforms, discusses how rising citizen expectations are driving change, and shares insights on how federal executives can rethink service delivery for the digital era rather than simply porting existing processes online.

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