Source: https://www.canada.ca/content/dam/esdc-edsc/documents/corporate/reports/state-of-service-2025/the-state-of-service-annual-report-2025.pdf
Dive into the Canadian government's State of Service report for March 2025, where Minister Terry Beech outlines efforts to champion service delivery excellence and government efficiency. This report covers key programs such as the Passport Program, Canadian Dental Care Plan, Employment Insurance, and Social Insurance Number program, detailing initiatives to make services more efficient, timely, and accessible across government. Discover how a digital-first approach, enhanced online tools, expanded service locations, and a focus on user experience are transforming how Canadians interact with their government, aiming to save time and money while building scalable, secure, and reliable infrastructure. The report highlights progress, innovation, and a commitment to transparency and continuous improvement in delivering essential services to millions of Canadians
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