Public Spark

From Projects to Products: Transforming How Government Delivers Digital Services


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Source: https://www.niskanencenter.org/the-product-operating-model-how-government-should-deliver-digital-services/ In this episode, we explore how the federal government can revolutionize its digital services by adopting a "product operating model" instead of the traditional project-based approach. We examine why so many government technology initiatives fail, and how persistent, cross-functional teams focused on outcomes rather than just project completion can deliver more responsive and effective digital services. Join us as we break down the five key principles for implementing this model in government: continuous outcome-based budgeting, cross-functional product teams, iterative work processes, supportive leadership, and empowering legislation. Note: Hosts and content are AI-generated

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Public SparkBy Doug Keefe