Imagine a future where 95% of the administrative tasks nurses handle are automated. According to CHIME's President & CEO Russ Branzell, this future is not so distant—he predicts it will be a reality in as little as five years. On today's Leader to Leader podcast episode, Russ is joined by two leaders from the prestigious Cook Children's team, Charity Darnell, Vice President and Chief Clinical Informatics Officer, and CHIME’s 2023 CIO of the Year, Theresa Meadows, who weigh in on this bold vision. They also provide their own insights on how emerging technology will be leveraged in the future to reduce nursing burdens and ultimately drive better clinical outcomes for patients.

During this insightful episode, Charity and Theresa offer a glimpse into the innovative strategies Cook Children's is adopting and exploring to address nursing shortages and combat burnout, aiming to enhance overall experiences for providers and patients alike. From virtual assistants to ambient listening, they outline opportunities for leveraging emerging technology to decrease the operational burden on nurses and improve communication pathways. The conversation also delves into the significant role that mentoring and ensuring alignment between IT and operations plays in an organization's ability to effectively address the challenges posed by the nursing shortage. Join us as we unravel the future of healthcare and how emerging technology, in the hands of forward-thinking leaders, has the power to revolutionize patient care and nurse well-being.

With critical workforce shortages rampant, how can digital health leaders reduce burnout of their teams? Can leaders help their teams be productive but also satisfied in their work? Is it possible to teach the workforce to prioritize their mental health and well-being?

This week’s unique CHIMECast episode focuses on the human side of healthcare. You don’t want to miss out on this podcast featuring CHIME23 Fall Forum keynote speaker, Jennifer Moss. She’s an award-winning writer, an internationally acclaimed keynote speaker, a leading voice in workforce well-being, and she’s here to share profound insights and practical tips on how you and your team can stay healthy and happy in the workplace.

Listen now as Russ Branzell, CEO & President of CHIME, obtains a sneak preview of Jennifer’s valuable advice on workforce wellness—don’t forget to take in her highly anticipated keynote address at CHIME23 Fall Forum in Phoenix, Arizona in just TWO short weeks!

Data, analytics, and AI continue to be hot topics in healthcare, with digital health leaders scrambling to make use of new AI technology and the vast stores of data being collected in healthcare. How do we extract meaning from data? Can we use AI to help us with that? Once we derive meaning from the data, how can we use it to improve patient outcomes, experiences, and costs?

This is what Phillips is focused on and these are the questions that Dr. Shez Partovi, Chief Innovation & Strategy Officer, Enterprise Informatics, Chief Business Leader at Phillips and Russ Branzell, President & CEO of CHIME discuss. Gain valuable insights into the world of data, analytics, and AI from the perspective of a leader in innovation at Phillips by listening to this podcast episode.

“There is real opportunity, it’s tangible and real for taking clinical data…and extracting meaning so that you can predict things, intervene earlier, improve quality of care, at a reduced cost, with better human experience.”  - Dr. Shez Partovi

Digital health leaders have many different titles and responsibilities, but their roles, skills, and goals are always intended to improve their organizations, patient satisfaction and outcomes, and healthcare as a whole. Russ Branzell, CHIME President & CEO, sat down with Stacy Rasmussen, Vice President, IS Business Relationship Management, Planning, and Growth, UW Health, at the Healthtech Leader 3.0 event at the Cleveland Clinic.

Together, they explored the following questions:

Explore these topics alongside Russ and Stacy by listening to this week’s Digital Health Leaders podcast episode.

As a follow up to a recent thought leadership roundtable, this week’s Leader to Leader podcast episode focuses on how healthcare leaders can work to solve the “big four” top challenges in digital healthcare today: financial pressures, labor/workforce issues, artificial intelligence (AI), and cybersecurity.

Russ Branzell, President and CEO of CHIME, meets with Divurgent’s Executive Vice President of Delivery, Joe Grinstead, MBA, Healthcare Technology, and Divurgent’s Vice President of Delivery, Dana Locke, to get their opinions on resolving today’s difficult healthcare challenges.

Joe and Dana share their perspectives with Russ related to healthcare’s reliance on technology and how to cut costs, such as through application rationalization. They discuss leveraging telemedicine, rethinking operating models, and developing a digital competency program to train the workforce. They also talk about the rapid changes in technology, how to keep up, and how to balance innovation and controls on technology. Plus, tune in to hear their thoughts on ChatGPT and the best-case uses for it in healthcare applications!

On this week’s Leader to Leader podcast episode, Russ Branzell, President & CEO of CHIME, discusses how to create a thriving workforce with Andy Smith, CFCHE, Managing Partner and Founder of Impact Advisors. Andy has a 30+ year career in the industry and Impact Advisors was recently recognized as the #2 best place to work by Consulting Magazine.

Together, they review the state of the industry today, some of the challenges in healthcare, particularly in workforce recruiting, hiring, and retention. They consider the question: What’s important to the next generation of leaders and workers?

Andy shares the work Impact Advisors is doing to boost employee morale and improve engagement. The company employs a “happy-ologist” (this is a real thing!) and they have a “No Jerks Rule”. Listen to the episode for more information on shifting to a human-centric approach to a happy and healthy workforce, on the benefits of career coaches, and on how to develop a more positive work environment for employees.

Artificial intelligence has been around for years, so why is the health tech community suddenly abuzz about it? Because there’s a new type of AI known as “generative AI”, and it’s shaking up the world as we know it.

Russ Branzell, President & CEO of CHIME, sits down with Sumit Ganguli, CEO, GS Lab | GAVS Technologies, to chat (no pun intended) Chat GPT and other forms of generative AI. What is it; why it’s not just a passing fad; the difference between analytical (regular) AI and generative AI; and specific uses for this new, trendy technology. Can it really help the healthcare community? Tune in to find out Sumit’s thoughts and learn how 80% of the workforce might just benefit from a form of AI that’s able to “create”.

Burnout is having a major negative impact in healthcare, and this issue is global. Russ Branzell, President & CEO of CHIME, meets with BJ Schaknowski, CEO of symplr and proud Georgia Bulldog, to address tackling burnout through technology.

While most organizations are dedicated to patient care, symplr is focused on the healthcare worker. Their goals include helping the overworked healthcare workforce by reducing burnout through technology. Technology can automate processes, remove obstacles, integrate systems, and ultimately reduce the time healthcare workers spend at a computer instead of with their patients.

Symplr is a software company that “endeavors to have their users spend the least amount of time as humanly possible in their tool.”

Learn about symplr’s mantra “transparency at all costs, and also be nice to people at all times” plus learn how to apply this philosophy at your organization. Listen now!

Health systems are under constant attack and breaches are catastrophic. Russ Branzell, President & CEO of CHIME, meets with Carter Groome, CHIME Board Member and CEO of First Health Advisory, to discuss the critical needs in cybersecurity today.

Together, they talk cybersecurity technology, challenges, regulations, and patient safety regarding “connected” medical devices. Carter shares his views on how best to obtain leadership buy-in from non-technical leaders such as healthcare organization Board members. He discusses how to prepare leaders to understand the “risks to the business” involved in not achieving cyber resilience. Tune in for tips on protecting patients from cyber attacks and defending your organization from reputation damage and financial repercussions.

During this Leader to Leader podcast episode, Russ Branzell meets with Trent Sanders, Vice President, US Healthcare & Life Sciences, Kyndryl, to talk about how to turn healthcare challenges into opportunities. Trent describes what he sees as healthcare’s top three challenges today as well as Kyndryl’s mission of helping individual health systems drive quality care. Russ and Trent discuss healthcare’s slow transformation over the past hundred years and some of the lessons learned from the pandemic. Tune in now to learn about “the golden concepts” as well as about the “power of partnerships”.