Transforming Clinical Workflows and Patient Care Using Voice Enabled Tech

Host: Megan Antonelli

Guest: Yaa Kumah Crystal

Dr. Yaa Kumah-Crystal shares her pioneering work integrating voice assistant technology and AI into healthcare systems at Vanderbilt University Medical Center. This discussion explores practical applications of voice interfaces in clinical documentation, the evolution of hybrid care models, and responsible AI implementation strategies that enhance both provider experience and patient outcomes. Drawing from her dual expertise as a practicing endocrinologist and biomedical informaticist, Dr. Kumah-Crystal offers actionable insights for healthcare leaders navigating technological transformation.

• Voice-first EHR design reduces documentation burden while maintaining clinical accuracy

• Essential governance frameworks ensure responsible AI deployment in clinical settings

• Successful hybrid care models balance telehealth and in-person care for optimal outcomes

• Practical evaluation methods help prioritize technologies that genuinely improve workflows

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