In this episode welcomes a very special guest, Andrea Fletcher, the Chief Digital Strategy Officer at the Centers for Medicare and Medicaid Services (CMS). Andrea provides insight into her pioneering role in establishing an agency digital service team within CMS and shares how her team, often referred to as a "SWAT team" for government technology, solves complex challenges in the healthcare sector. They discuss the unique role of bridging the gap between policy creation and implementation, with a focus on improving the lives of millions of beneficiaries and modernizing the Medicare payment systems. Join them as they explore the intricacies of healthcare technology and the transformative impact of their work in the Health and Human Services building.