Digital Hospitality

By Shawn P. Walchef

Digital Hospitality is an interview podcast series that explores the ways successful people have harnessed the power of the Internet and social media. The show is hosted by Cali BBQ Media Founder Shaw... more

4.7

102102 ratings

Download on the App Store

Download on the App Store

Get it on Google Play

FAQs about Digital Hospitality:

How many episodes does Digital Hospitality have?

The podcast currently has 648 episodes available.

Digital Hospitality episodes:

November 14, 2024 Rising Tide LinkedIn Live: Stepping Outside Your Comfort Zone
Sometimes, getting comfortable means embracing discomfort first. Stepping outside your comfort zone can be tough, but it’s essential for growth—whether in your career or personal life. On today’s Rising Tide, we dive into practical strategies to help you stretch beyond your limits. We share top tips, tools, and methods for taking risks and seizing new […]
...more
0min
November 13, 2024Coaching Call with David Meltzer: The Art of Public Speaking
Interview Takeaways:
The Best Way To Improve Public Speaking – David Meltzer is comfortable with public speaking; it’s something he’s been doing his entire life. He believes the best way to gain comfort is through repetition—practicing over and over. The saying “practice makes perfect” holds true, and he even shared a powerful example of how he taught this lesson to his daughter.
What Separates Good and Great Speakers – You don’t need to be an expert on a topic to be a great speaker about it. What you do need is context and a framework built around personal experience to elevate whatever you’re discussing.
Perfecting The Small Details – Focusing on daily tasks, the ones people sometimes overlook can be crucial to our success. David Meltzer doesn’t just practice these simple things; he’s perfected them.

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
19min
November 12, 2024Rising Tide LinkedIn Live: Best Morning Routines
About Our Sponsors

DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying...

Click here to learn more

Marqii:
Marqii is designed to create unforgettable customer experiences...

Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
1h 1min
November 11, 2024Dan Diaz and F3 are Revolutionizing Hospitality IT with Hands On Support and Unmatched Dedication
Dan Diaz’s company, F3, transforms hospitality IT through reliable, hands-on support tailored for restaurants, bars, and hotels. From managing complex networks to POS installations, F3 serves both major brands and small businesses across the U.S., Canada, and the UK. With a commitment to service, Diaz and his team go above and beyond, handling issues anytime to keep businesses running smoothly. Rooted in Diaz’s dedication and resilience, F3’s unique approach prioritizes infrastructure and exceptional customer care, making them a trusted partner in hospitality tech.

Interview Takeaways:
Understanding Clients Needs – F3 understands the restaurant business inside and out. CEO Dan Diaz knows how to support clients of all sizes, driving growth and expansion for the company.
Why Restaurants Need F3 – Technology issues can arise in the restaurant industry, especially at night. However, by proactively partnering with F3, you can significantly reduce the frequency of these challenges and get in front of them.
Creating Systems That Work – Beyond their excellent on-call support, F3’s true value lies in their effective system implementations. They don’t just show up, they bring solutions that work and get issues resolved efficiently.
Episode Links:
F3 Technologies Online: https://www.f3tech.com/

F3 Technologies Instagram: https://www.instagram.com/f3inc/#

F3 Technologies Facebook: https://www.facebook.com/f3techinc

Dan Diaz LinkedIn: https://www.linkedin.com/in/daniel-d-diaz/

Dan Diaz Instagram: https://www.instagram.com/f3diaz/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
48min
November 08, 2024How Bojangles Creates a Positive Work Culture
Interview with Jeremy Collins, VP of Operations for Bojangles and Georgia Foods, about Bojangles’ expansion, his career growth, and the importance of building strong teams in the hospitality industry.

Interview Takeaways:
Bojangles is a Carolina-born restaurant chain specializing in “craveable” Southern chicken, biscuits and tea made fresh every day.
The company was founded with a single location in 1977.
They now operate more than 800 restaurants in 17 states.
Episode Links:
Jeremy Collins: https://www.linkedin.com/in/jeremy-collins-va/

Bojangles: https://www.bojangles.com/

Bojangles YouTube: @ItsBoTime

Restaurant365 Demo: https://www.restaurant365.com/demorequest/

R365 Events: https://www.restaurant365.com/resource-category/events/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
13min
November 07, 2024Rising Tide LinkedIn Live: Multitasking Strategies
Trying to be in two places at once is always challenging…Ok it’s impossible. Sometimes multitasking can feel the same way. Is multitasking on work assignments truly a good idea? Can it realistically be done efficiently and effectively? In the latest Rising Tide recording, the group shares its best advice on multitasking strategies and discusses whether this approach is genuinely effective for productivity.
Listen to the replay of the latest room where the participants discussed community service and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story and have your voice heard
Every Wednesday and Friday at 10am PDT, Shawn Walchef hosts the Rising Tide live room on LinkedIn. Leading voices in hospitality, and otherwise, from near and far join to discuss all things business and much more.

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
1h 16min
November 06, 2024Justin Roberts and Brian Hassan on Kickfin’s Mission to Modernize Hospitality Tip Payments
Kickfin, founded by Brian Hassan and Justin Roberts, is transforming tip distribution in the hospitality industry by providing instant, direct deposits to employees’ bank accounts. Driven by their personal connections to the service industry, Brian and Justin created Kickfin to replace the outdated, cash-based tip system with a secure, transparent solution that empowers workers. Through seamless POS integration, Kickfin eliminates the need for cash handling, providing both safety and financial freedom. Their journey, rooted in friendship and resilience, has made Kickfin an essential tool, setting a new standard for tip management across restaurants and bars nationwide.

Interview Takeaways:
Building Trust Through Transparency – For Justin Roberts, Co-CEO of Kickfin, this is more than just addressing pain points for restaurant managers and industry workers. It’s about creating a new system of truth and service, a reliable solution for calculating tips that meets the demands of the future.
Modernizing Tip Distribution For Employees – After a busy shift, all employees want is for their tip money to be processed quickly and accurately. With Kickfin’s modern technology, they can count on getting paid instantly—leaving everyone saying “cha-ching!
Revolutionizing payouts Brian Hassan – It can be unsettling when the tips you’ve worked hard to earn aren’t processed right away. Kickfin’s mission is to remove that fear and anxiety, ensuring employees receive the money they’ve earned without delay.
Episode Links:
Kickfin Online: https://kickfin.com/

Kickfin LinkedIn: https://www.linkedin.com/company/kickfin/

Kickfin YouTube: https://www.youtube.com/@kickfin2618

Kickfin Instagram: https://www.instagram.com/kickfin/

Kickfin Facebook: https://www.facebook.com/kickfin/

Brian Hassan Linkedin: https://www.linkedin.com/in/brianhassan/

Justin Roberts LinkedIn: https://www.linkedin.com/in/mrjustinroberts/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
33min
November 05, 2024Rising Tide LinkedIn Live: Business or Work Podcast You Love
As people, we are always looking for ways to grow, and consuming content has become part of our DNA. Put these two together, and it’s easy to see why podcasting and storytelling are just in the infancy of their growth. In today’s episode, the group shares podcasts in the work and business world that have transformed who they are. We dive into the content we can’t live without, along with recommendations that other group members may find inspiring and valuable.
Listen to the replay of the latest room where the participants discussed community service and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story and have your voice heard
Every Wednesday and Friday at 10am PDT, Shawn Walchef hosts the Rising Tide live room on LinkedIn. Leading voices in hospitality, and otherwise, from near and far join to discuss all things business and much more.

About Our Sponsors

DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying...

Click here to learn more

Marqii:
Marqii is designed to create unforgettable customer experiences...

Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
1h 8min
November 04, 2024Restaurant Delivery Excellence: Zeeks Pizza’s Game-Changing Partnership with Shipday
Zeeks Pizza, a beloved Pacific Northwest staple, has taken its delivery game to new heights by implementing Shipday’s versatile delivery platform. Mario O’Brien, Director of Technology at Zeeks Pizza, shares insights on how the company has enhanced customer satisfaction and streamlined operations by using Shipday's hybrid model, which combines in-house and third-party delivery options. This approach, pioneered at Zeeks' Capitol Hill location, has allowed them to improve delivery quality and consistency. Shipday’s advanced reporting tools provide valuable metrics on delivery times, kitchen efficiency, and driver performance, helping Zeeks stay responsive to customer needs.

Interview Takeaways:
Improving Customer Experience – Food delivery has transformed over the past five years, with third-party apps reshaping how orders reach customers. Shipday offers restaurants a unique advantage by allowing them to seamlessly switch between using their own delivery drivers and outsourcing to third-party services as needed. This flexibility helps elevate the customer experience significantly.
Understanding Their Clients – Understanding client needs and adapting in real-time sets Shipday apart from other companies and technologies. A strength well recognized by Mario O’Brien, Director of Technology at Zeeks Pizza.
The Keys To Success – In today’s ever evolving marketplace, staying agile is more important than ever. Shipday empowers restaurants to regain control over their delivery systems, strengthening the connection between restaurant and customer for a better food delivery experience.
Episode Links:
Zeeks Pizza Online: https://zeekspizza.com/

Zeeks Pizza Instagram: https://www.instagram.com/zeekspizza/

Zeeks Pizza Facebook: https://www.facebook.com/zeekspizza

Shipday Online: https://www.shipday.com/

Shipday LinkedIn: https://www.linkedin.com/company/shipdayinc/

Shipday Instagram: https://www.instagram.com/shipdayinc/

Shipday Facebook: https://www.facebook.com/ShipdayInc/

Mario O’Brien LinkedIn: https://www.linkedin.com/in/riseupmario/

Moin Islam LinkedIn: https://www.linkedin.com/in/moinislam/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
38min
November 01, 2024How To Integrate New Technology in A Restaurant — Talking To PK From Balance Grille
Interview with Prakash "PK" Karamchandani from Balance Grille to learn about their journey from 4 corporate units to more through franchising.

Interview Takeaways:
Balance Grille was founded in 2010 by Prakash Karamchandani and HoChan Jang.
Balance Grille prides themselves on transparency in how they grow, prepare, and cook their meals.
Some of their values include being people first, supporting community, and using technology to improve the experience.
The company opened a 8,600 sq. ft. aquaponics farm.
Episode Links:
Balance Grille: https://balancegrille.com/

Balance Grille YouTube: @balancegrille

Restaurant365 Demo: https://www.restaurant365.com/demorequest/

R365 Events: https://www.restaurant365.com/resource-category/events/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
20min

FAQs about Digital Hospitality:

How many episodes does Digital Hospitality have?

The podcast currently has 648 episodes available.