With Millennials and Gen Z now comprising over 50% of the global workforce, IT leaders are placing a stronger emphasis on driving user experience. By transforming the operations, interactions, and culture, the benefits are often substantial.

While Domino’s transformation from a pizza delivery company to “a tech company that sells pizza” began a decade ago, the Michigan-based company remains focused on avoiding complacency.

LEGO Group’s transformation agenda has focused on unlocking and leveraging its data, creating a singular business and technology strategy, and organizing for collaborative innovation.

In this episode, we take a look at how John Hancock shifted their focus from solely providing financial protection to families after death, to enhancing the quality of life for their customers.

In this episode, we take a look at the German luxury car manufacturer Porsche’s transformation journey and how the company has established itself as a leading provider of digital mobility solutions in the premium automotive segment.

In this first episode, we take a look at WW, formerly known as Weight Watchers, to get a sense for the business impact they were able to achieve when their approach to digital shifted from improving their current operating model to delivering a truly digital experience to their members.