As RPA celebrates its 10th birthday, we take a look at automation's past, present, and future with Phil Fersht, CEO and Chief Analyst of HFS Research. Hear from him on where the automation industry has been over the past decade and where it's headed.

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Communication has shifted since the onset of the pandemic, causing many people to feel less comfortable, effective, and confident as they navigate the hybrid world. Hear from Bronwyn Saglimbeni, Communication Coach and Principal at Bronwyn Communications, on how to authentically communicate with your team to regain energy. She also shares the power of storytelling to get your intentions across.

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Ema checks in with Harvard Professor and author Felix Felix Oberholzer-Gee to chat about value-based digital transformation strategies. In this Digital Transformation Talk, learn all about this simple strategy can help you manage your digital transformation better and lower your employees' resistance to change. 

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Insurance has the potential to be a great industry, but why does it get a bad rap? Because the manual processes don't allow reps to focus on the human empathy customers need when they are at their lowest point and need help. Edward Halsey, COO of Hubb Group, shares why it's his personal mission to help insurance get back to the human side of insurance and be a positive experience for customers.

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Ema interviews Drew, Senior Business Development Manager at ABBYY Software, on what pitfalls to avoid in your Robotic Process Automation (RPA) implementations and how to harness the power of data-driven process intelligence to be successful.

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Bryan Falchuk, best selling author of "The Future of Insurance" Volume 1 and 2 joins us to talk about the insights gained from his deep dive into the InsurTech industry.

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