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Wayne Butterfield, of ISG Automation, is joining us to talk about the evolution of the customer experience. We discuss how recent technologies and customer expectations are changing call centers and customer support roles all over the world.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
Artificial Intelligence. You know it's important, but how and where do you start your AI journey? Here with us to spill the secrets and provide guidance is Andrew Burgess, Founder of Greenhouse Intelligence and AI Strategist.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
Bryan Falchuk, best selling author of "The Future of Insurance" joins us to talk about disruption and the role that mindset will play in the evolution of the insurance industry.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
Hear from Olivier Gomez - Co-Founder and CEO of Intelligent Automation Corp - on different approaches to take during your Discovery Phase. He also shares some of the top challenges of scaled deployments and how to combat them.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
Hear from Vandana Khanna, Director of Digital Finance Transformation at Unilever, on all things digital literacy. You'll learn how to encourage digital literacy as a leader, how to promote new ways of working, and more.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
Learn about process intelligence, data mining, eliminating bias in your data, and more from Wayne Butterfield - ISG Automation, ISG Expert, Global Head of Intelligent Automation Solutions. Plus, get common use cases for process intelligence.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
The future of work includes citizen innovation. But what is Citizen Innovation and how is it different than Citizen Development? Samuel Best, VP of Business Automation at GM Financial explains the differences as well as why it's critical to support innovation and reskilling employees.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
You can have a successful digital transformation. Here are the top 5 Tips for a Successful Digital Transformation from Millennials.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
Carissa Nettle from Hyland Software joins us to discuss making the most of your OnBase Software investment by developing an enterprise strategy.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
What value does intelligent automation bring to the life sciences industry? Josh Noble, RPA Practice Director, joins us to answer questions on intelligent automation in the life sciences industry.
RESOURCES & LINKS
➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa
➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe
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