Digital Transformation Talks

Digital Transformation Talks

By Ema RoloffBusinessTechnology
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Digital Transformation Talks episodes

  • Customer Experience Evolution - How Technology Drives Customer Service

    Wayne Butterfield, of ISG Automation, is joining us to talk about the evolution of the customer experience. We discuss how recent technologies and customer expectations are changing call centers and customer support roles all over the world.

    RESOURCES & LINKS

    ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa

    ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe

    10 min
  • How to Start Your AI Journey

    Artificial Intelligence. You know it's important, but how and where do you start your AI journey? Here with us to spill the secrets and provide guidance is Andrew Burgess, Founder of Greenhouse Intelligence and AI Strategist.

    RESOURCES & LINKS

    ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa

    ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe

    20 min
  • Rethinking the Phases of Intelligent Automation

    Hear from Olivier Gomez - Co-Founder and CEO of Intelligent Automation Corp - on different approaches to take during your Discovery Phase. He also shares some of the top challenges of scaled deployments and how to combat them.

    RESOURCES & LINKS

    ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa

    ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe

    16 min
  • What is Digital Literacy & How to Encourage it in Your Organization

    Hear from Vandana Khanna, Director of Digital Finance Transformation at Unilever, on all things digital literacy. You'll learn how to encourage digital literacy as a leader, how to promote new ways of working, and more.

    RESOURCES & LINKS

    ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa

    ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe

    9 min
  • Intelligent Automation - Eliminate Bias in Your Processes

    Learn about process intelligence, data mining, eliminating bias in your data, and more from Wayne Butterfield - ISG Automation, ISG Expert, Global Head of Intelligent Automation Solutions. Plus, get common use cases for process intelligence.

    RESOURCES & LINKS

    ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa

    ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe

    17 min
  • What is Citizen Innovation & Why It's Critical to Reskill Your Employees

    The future of work includes citizen innovation. But what is Citizen Innovation and how is it different than Citizen Development? Samuel Best, VP of Business Automation at GM Financial explains the differences as well as why it's critical to support innovation and reskilling employees.

    RESOURCES & LINKS

    ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa

    ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe

    9 min
  • Intelligent Automation in the Life Sciences Industry

    What value does intelligent automation bring to the life sciences industry? Josh Noble, RPA Practice Director, joins us to answer questions on intelligent automation in the life sciences industry.

    RESOURCES & LINKS

    ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa

    ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe

    21 min

About Digital Transformation Talks

From the publisher's feed

Join Ema Roloff, Director - Enterprise Solutions at Naviant, as she interviews experts in the Digital Transformation space about everything from AI and Machine Learning to Process Intelligence and…